4 Replies Latest reply: Dec 29, 2005 12:06 PM by The Tick 247
larrym Level 1 Level 1 (0 points)
I had iTunes 6.0.1.3 installed on my PC.
Today we got nano's.
I tried to connect them and got the message:
"The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software".
I did that but it didn't help.
Finally I uninstalled iTunes completely, and used the version of iTunes on the CD that came with the iPod.
That works but some of the songs won't play: "you need a newer version of iTunes" so I followed the instructions to download 6.0.1.3.
But now I'm back to "The software required for communicating with the iPod is not installed correctly..."
Any ideas why the latest version of iTunes won't work.
Note I don't have USB 2.0 just the older version.

custom   Windows XP Pro   NOT USB 2.0