1607 Error when updating ITunes

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1607 Error when updating ITunes

Hello,
I have an older version of ITunes (4.6). I got a new IPod for christmas, so I am trying to install the new version of ITunes by using the CD-ROM that came with it. I keep receiving the 1607 error message. I went to the section of the Apple website for troubleshooting installing new versions of ITunes on Windows XP, found the section of suggestions for the 1607 error, and tried all of those so called resolutions. None of them worked. So I can't use my new Ipod! HELP!!!!!!

Dell latitude d600 Windows XP

Posted on Dec 27, 2005 9:42 AM

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Answer 1

b noir

Level 9

72,336 points

Dec 28, 2005 10:34 AM in response to ketner24

hi ketner!

(sigh) the links for the 1607 got screwed up royally in the 22 December revision of that KB doc:

Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows

... you'll notice that (as of 28 December while i'm writing this), the scenario two and scenario three links are pointing at the same MS KB document. i believe scenario 3 is supposed to be pointing at the standard InstallShield advice on the 1607:

Error -1607: Unable to Install InstallShield Scripting Run Time

... so give those suggestions a try too. when that class of 1607s persist, the InstallShield tips and pointers can also be helpful:

InstallShield Consumer Central Frequently Asked Questions: Tips and Pointers

keep us posted.

love, b

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Answer 2

ketner24 Author

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Dec 28, 2005 10:59 AM in response to b noir

still no luck...

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Answer 3

b noir

Level 9

72,336 points

Dec 29, 2005 12:58 PM in response to ketner24

let's start working through the rarer possibilities then.

are you currently getting any of the symptoms described on the following MS KB doc? the problem outlined there has been linked to 1607s on itunes installs:

Systems that have changed the default Access Control List permissions on the %windir%\registration directory may experience various problems after you install the Microsoft Security Bulletin MS05-051 for COM+ and MS DTC

keep us posted.

love, b

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Answer 4

jimsg4

Level 1

20 points

Dec 30, 2005 6:17 AM in response to ketner24

Hi ketner24
Try this:
Download the iTunes installer from Apples site.
Create a new folder on your Desktop and put the installer in it.

Then: You need Winzip or Winrar or some kind of decompression software.
Right click on the iTunes installer and choose "Extract to here" either with Winzip or Winrar.

Once the files are extracted double click on the ISSCRIPT installer package and install it.

Then try to run the iTunes installer again.

Let me know what happens.

Jim

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Answer 5

ketner24 Author

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Dec 31, 2005 12:04 PM in response to b noir

None of the things listed on that page are happening to me.

This is really starting to frustrate me...I got this piece of junk a week ago and still can't even install the programs I need to start using it.

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Answer 6

ketner24 Author

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Dec 31, 2005 12:05 PM in response to jimsg4

I downloaded it and put it in a new desktop folder, but when I right click on the Installer, "extract here" is not a choice.

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Answer 7

jimsg4

Level 1

20 points

Dec 31, 2005 12:22 PM in response to ketner24

Do you have Winrar installed?
You get download it and use it for free.

http://www.download.com/3000-2250-10007677.html

Jim

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Answer 8

timmi

Level 1

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Dec 31, 2005 10:53 PM in response to ketner24

I have this same problem. I'm getting an error 1607 when I try and download the v 6.0 and error 1603 when I try and un-install version 4. I have gone trough all the solutions at Installshield, Apple and MS. Spent 15 plus hours trying to get itunes installed. Also tried installing a new version of Quicktime and get the same 1607 error. Will version 6.0 install on Windows XP service pack 1. Or will it only install on service pack 2 Could this be the problem?

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