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What else do I do when it freezes up and lines show up all over the screen?

I'll show you what I mean.

User uploaded file

User uploaded file

User uploaded file

User uploaded file

(Was watching a music video)

Whenever I watch a video/tv show I can see the video clear at first,but after a couple of seconds my iPod freezes up and lines show up and spread all over the screen. I already reseted it. I did that a couple of times already. What else should I do?

I just bought my 30gb iPod Video on Monday. Should I return it? What happens if I do? Exchange it for a good one? What will it cost me?

I'm sorry if this topic has already been posted before,I'm new to this forum,so I don't really know.

I need help while it's still early. 🙂

Windows XP

Windows XP

Windows XP

Posted on Dec 30, 2005 1:56 PM

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10 replies

Dec 30, 2005 2:04 PM in response to xNIXx

You can try restoring your IPOD wipes everything out and then you reload everything back on. Read this:

Restoring IPOD to factory Settings - http://docs.info.apple.com/article.html?artnum=60983

Were your music videos bought through ITunes?

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Dec 30, 2005 2:05 PM in response to Barbara Hall

not all of my music. I bought videos,an album,and acouple of songs. but I didn't buy everything on my iPod from the iTunes Music Store. Thanks! 🙂

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Dec 30, 2005 2:08 PM in response to Barbara Hall

can I exchange it though??

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Dec 30, 2005 2:10 PM in response to xNIXx

Why don't you try to restore the IPOD using the link I gave you first. Then if that doen's work then you can try anything.

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Dec 30, 2005 2:13 PM in response to Barbara Hall

alright,I'm sorry. but thanks 🙂

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Level 1

12 points

Dec 30, 2005 2:13 PM in response to Barbara Hall

When that flashing icon is going doesn't that mean that it is updating??

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Dec 30, 2005 2:17 PM in response to rpm4

rpm4, did you post in the wrong thread..no one was talking about the flashing do not disconnect sign.

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Level 1

12 points

Dec 30, 2005 2:18 PM in response to Barbara Hall

MY BAD

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Dec 30, 2005 2:30 PM in response to Barbara Hall

rpm4, did you post in the wrong thread..no one was
talking about the flashing do not disconnect sign.

I am restoring my iPod and hopefully it will work. 🙂

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Level 1

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Dec 30, 2005 2:58 PM in response to xNIXx

the lines are still showing up. I'm getting bummed.

Do you think I should exchange it?

If I do,will there be a fee I have to pay?

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What else do I do when it freezes up and lines show up all over the screen?

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