Printing using Mail - Vertical printing over several pages error

Question

Level 1

35 points

Printing using Mail - Vertical printing over several pages error

Hi All.

Wonder if anyone can help here?

When I want to print any email from Mail, for some odd reason the email gets spread out over several pages or more depending on the size of the email. The text is printed in one vertical line consisting of one letter per line, like this:
t
h
i
s

i
s

h
o
w

I have to copy and paste each email into text edit and print from there.

If anyone can help, that would be great.

Cheers
Steve

G4 Mac OS X (10.3.9)

Posted on Jan 3, 2006 1:35 AM

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Answer 1

seshoaf

Level 1

0 points

Jan 5, 2006 6:01 PM in response to Steve Davis4

I have the same problem with Mail v2.0.5 in OS 10.4.3

I haven't figured out how to fix it.

Mirror G4 Mac OS X (10.4.3)

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Answer 2

Steve Davis4 Author

Level 1

35 points

Jan 6, 2006 4:20 AM in response to Steve Davis4

Such a pain...I can't understand for the life of me why this is happening....if you fnid out, please let me know...anyone

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Answer 3

Jan 6, 2006 5:04 AM in response to Steve Davis4

Steve,

Welcome to the Discussions -- a very odd report.

Please click on File, and then Page Setup and report the settings that default when printing an email.

Also, what printer are you using?

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Answer 4

Steve Davis4 Author

Level 1

35 points

Jan 6, 2006 5:54 AM in response to Steve Davis4

Hi Ernie

Yes, its an odd one, but its happened to the guy above and to my colleague.

OK, here's the page set-up settings:

Setup: Page Attributes
Format: Any printer
Paper Size: A4
Orentation: Portrait
Scale: 100%

We are trying to print to a HP 5si MX laser printer and a Canon S9000 inkjet.

I should point out that all our machines print fine to these printers when we use other apps, we just have probs when using Mail.

Just for info too, we are using Mac OSX 10.3.9 running Mail 1.3.11

Thanks

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Answer 5

Jan 6, 2006 6:15 AM in response to Steve Davis4

Steve,

It would appear these printers are in some way networked? Are any connected to a specific Mac, and are you using Printer Sharing?

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Answer 6

Steve Davis4 Author

Level 1

35 points

Jan 6, 2006 6:27 AM in response to Steve Davis4

Hi Ernie

None of the printers are connected to a specific Mac. The HP laser is ethernet networked and the Cannon is a USB plugin when we need it, but is is usually unplugged most of the time from the macs.

Printer sharing is mot being used

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Answer 7

Jan 6, 2006 6:43 AM in response to Steve Davis4

Steve,

Check to see it you have the choice of the specific printer, rather than the Any Printer setting in Page Setup. If so, select, and let me know if the problem continues.

In general special functions do not work with printers that are networked, but there is nothing special about printing an email. In my case, I only have a printer connected directly to one Mac, but can access via Printer Sharing from other Macs for basic printing needs, such as emails.

More info, please.

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Answer 8

Steve Davis4 Author

Level 1

35 points

Jan 6, 2006 6:53 AM in response to Steve Davis4

Ernie...yes, I have the choice of both thr printers, but even when i selected says the HP laser, the same issue happens.....i am starting to wonder if its not a printer issue, and more of an issue with Mail, a preference or something????
It kinda looks like to me a forced return after each letter, and then every 3 letters as the email deepens....if you get what i mean?

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Answer 9

Jan 6, 2006 7:02 AM in response to Steve Davis4

Steve,

Prepare and send a message, taking care to compose and send with only Plain Text, and then test printing that. If you need to test a message from a different source, click on my name and find my email address in the bio line.

Open one of the messages this has happened with, and examine by clicking on View and placing the cursor on Message, and choosing Raw Source. This might show you any control characters are present in unexpected places.

Ernie

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Answer 10

Steve Davis4 Author

Level 1

35 points

Jan 6, 2006 7:26 AM in response to Steve Davis4

HI Ernie

I have sent myself a plain text emai land that did the same...hope you dont mind, but I have no sent you one too! The raw sourse didnt show anything up...nothing that i can see anyway.

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Answer 11

Feb 20, 2006 9:49 AM in response to Steve Davis4

Hi All.

Wonder if anyone can help here?

When I want to print any email from Mail, for some
odd reason the email gets spread out over several
pages or more depending on the size of the email. The
text is printed in one vertical line consisting of
one letter per line, like this:
t
h
i
s

i
s

h
o
w

I have to copy and paste each email into text edit
and print from there.

If anyone can help, that would be great.

Cheers
Steve

G4 Mac OS X
(10.3.9)

Hi Steve,
I have the same problem with the text in Mail printing very narrow like what you described. Did you ever get a resolution to the problem?

It seems like it was never answered in the forum replies.

Hope you can help out if possible.

Danny

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Answer 12

Mar 10, 2006 12:40 PM in response to Danny Gnat

I guess this is a dead thread...

But to anyone who finds this thread here's the solution that I've found.

It's actually a setting within the "Print" in the File dropdown.

File/Print/Copies and Pages > Mail/

Then work with the 3 selection buttons to choose a different way to fit the text. This should solve the problem this thread has been mentioning.

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