bad video quality ichat v3.1 to ichat 2.1

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bad video quality ichat v3.1 to ichat 2.1

in uk broadband (8meg) ichat av 3.1 able to video chat with friends in perth (austrailia) e-mac panther, isight, broadband (not sure how fast) but their video of me excellent, my video of them very pixelated, speech ok. Also he signed up for .mac but his ichat (v2.1) won't let him sign on... he is using an aol AIM at the moment but video not good...

Any ideas please

manufan

imac G5 (isight), Mac OS X (10.4.3)

Posted on Jan 3, 2006 8:23 AM

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Answer 1

Jan 3, 2006 3:42 PM in response to manufan

Hi manufan,

First test the internet connection speeds you both have.
http://www.auditmypc.com/internet-speed-test.asp

The min is 100kbps both Up and Down. More is better as iChat will use about 80% of what is available.

His .Mac account needs a password of 16 characters or les to wrk with the AIM server. (.mac can have longer passwords than AIM allows)

Ralph

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Answer 2

manufan Author

Level 1

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Jan 4, 2006 7:35 AM in response to Ralph-Johns-UK

Hi manufan,

First test the internet connection speeds you both
have.
http://www.auditmypc.com/internet-speed-test.asp

The min is 100kbps both Up and Down. More is better
as iChat will use about 80% of what is available.

His .Mac account needs a password of 16 characters or
les to wrk with the AIM server. (.mac can have
longer passwords than AIM allows)

Ralph

many thanks ralph,

have forwarded above to OZ, will lt you know if it helps

manufan

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Answer 3

Jan 4, 2006 3:59 PM in response to manufan

Ok, Waiting.

Ralph

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