mp4 error

Question

Level 1

5 points

mp4 error

When trying to export a file to mpeg4, whether I choose h.264 or basic I always get an error -108: unknown error partway through the export. Export to other file types works ok. Any ideas?

Thanks.

Windows XP Pro

Posted on Jan 4, 2006 10:05 AM

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Answer 1

Jan 4, 2006 10:13 AM in response to Timcredible

What is the format of the file you're trying to export?
Does it play correctly in the QuickTime Player?
Use the Movie Info window to view the format and codecs used.

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Answer 2

Timcredible Author

Level 1

5 points

Jan 4, 2006 10:53 AM in response to QuickTimeKirk

Trying to convert mpeg-2 files. The mpeg-2 files play fine in quicktime. Thanks.

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Answer 3

Jan 4, 2006 4:26 PM in response to Timcredible

QuickTime Pro doesn't "edit" or convert muxed track formatted files such as MPEG 1 or 2 and Flash.
Use a third party software tool to do the conversion to QT formats (prior to the export) and you'll have better luck with the software.

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Answer 4

Jan 4, 2006 8:26 PM in response to QuickTimeKirk

Which third party software do you recommend

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Answer 5

Timcredible Author

Level 1

5 points

Jan 5, 2006 6:16 AM in response to QuickTimeKirk

So, quicktime can't convert an mpeg-2 file? OK, I'll try converting the mpeg-2 file to a quicktime file, then convert it to mpeg-4. Thank you for the help.

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Answer 6

Timcredible Author

Level 1

5 points

Jan 5, 2006 6:34 AM in response to Timcredible

So I have Pinnacle software, which doesn't export to quicktime. It can export to mpeg-1, mpeg-2, mpeg-4 (Microsoft format), avi, divx, wmv, and realmedia. Quicktime won't read convert any of these formats. What software will convert to quicktime?

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Answer 7

Timcredible Author

Level 1

5 points

Jan 5, 2006 7:29 AM in response to Timcredible

Tried to post this once, forum gave an error, I'll try again. I had to load an mpeg-2 file in quicktime, convert it to .mov format, then load that .mov file and convert to mpeg-4. The resulting file is read ok by quicktime and realplayer, but Cisco iptv still doesn't like the file.

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Answer 8

Kyn Drake

Level 7

21,585 points

Jan 5, 2006 10:27 AM in response to Timcredible

If this is the same IPTV that Cisco and Microsoft were working on then since it's a creation of Microsoft, it won't support industry standard MPEG-4 files anyway (maybe Microsoft's Windows only version).

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