7 Replies Latest reply: Jan 21, 2006 7:39 AM by Rismi W-V
ptothej Level 1 Level 1
i cannot, for the life of me, uninstall quicktime. i have tried everything i possibly could since christmas & i have been having no luck. i got an ipod for christmas & itunes & quicktime doesnt work. neither will realplayer. i was told i need to uninstall quicktime to even start fixing these problems so what can i do? please help im going crazy!

Windows XP
  • ptothej Level 1 Level 1
    please help!
  • DJ Stoic Level 1 Level 1
    Try this http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

    I had this problem just recently too. It was absolutely horrible and I told myself I'd never use Quicktime again. I downloaded VLC player instead. I think this windows program helped me uninstall quicktime... if I remember correctly. It was about a month ago I had the problem.
  • ptothej Level 1 Level 1
    thanks for your help, i appreciate it but that didnt seem to help me either. this is what is says when i try to uninstall quicktime....

    the following file does not exist or is not a valid uninstallation file. C:\WINDOWS\system32\Quicktime\Uninstall.log

  • jgome Level 1 Level 1
    I too am having a verrry horriable experience trying to uninstall Quicktime. My OS is windows XP pro. The Add Remove will not uninstall Quick time. It says that it is unstalled but it isn't. I ran a file search and found 6 mg. of it located in c:\windows\system32\quicktime.qts. None of my downloaded avi files will open. I even still get a popup that says that mime plugins are associated with other applications and do I want to restore them. I don't know what to do. All I want to do is get all of Quicktime off my computer and start of fresh with an updated verson that works. Someone pleaseeeeeeeeeeee help me, and everybody else out there that is having the same problem, and I am sure there are others.

    HP   Windows XP Pro  
  • RichInLv Level 1 Level 1
    I have a similar problem. I have tried to install QT 7 but it says it can't uninstall the old version (6.5.2) I have removed QT 6.5.2 using Add/Remove, manually removing any folders/files left behind and then running a registry cleaner. After all of this I reboot and try to install version 7 and gives me the same error - cannot uninstall the older version.

    I have also tried this procedure in Safe Mode less the reboot and the installation falies.

    I hope Apple moderates this forum and supplies and answer.

      Windows XP Pro  

      Windows XP Pro  
  • Daniel Griff Level 1 Level 1
    Try to install Quicktime 7 seprate from the iTunes install, restart, then try and uninstall Qt