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Very poor navigation design

1279 Views 26 Replies Latest reply: Apr 17, 2011 12:36 PM by romad RSS
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romad Level 3 Level 3 (590 points)
Currently Being Moderated
Apr 16, 2011 7:37 PM

I used to be able to use the Previous, Next and Back to Topic buttons in a thread to move around, now they are gone.I have to mouse all the way back to the upper left of my browser window to use the browser's Back button to get back to the Topic List so I can go to the next thread. What was the designer thinking?

  • Matthew Yohe Level 2 Level 2 (180 points)
    Currently Being Moderated
    Apr 16, 2011 7:40 PM (in response to romad)

    Do you think that it's common for users to go through every thread in the manner you describe?

  • ~Bee Level 7 Level 7 (30,580 points)
    Currently Being Moderated
    Apr 16, 2011 8:03 PM (in response to romad)

    romad --

     

    There are a whole bunch of changes here.

    Some I love --  others, not so much.

    And that's the way it's going to be. 

    It always happens when a change of this magnitude is implemented.

     

    That's why I was not in here every week demanding to know when it was going to be rolled out.

    You can count on enormous response on this. 

    And our gracious hosts are going to try to deal with it all.

     

    It's my understanding that they will continue to monitor suggestions and concerns,

    and that AD will be a constant work in progress for the next month or so. 

     

    Be patient.

    If you wish, keep posting your lists of new suggestions, concerns.

    No editorializing, criticism, wringing of hands.  Just lists of suggestions as you go along.

    I'm sure that will be helpful.

  • baltwo Level 9 Level 9 (59,150 points)
    Currently Being Moderated
    Apr 16, 2011 11:56 PM (in response to ~Bee)

    A familiar face. Where am I and how do I navigate. As I posted elsewhere, I have no idea where, this is one big screwy mess. How do I get rid of forums I don't want to see, such as the the things dealiing with mobile devices which I have none of? Madness, I say. Also, the tutorials are useless. What's a widget and why would I use any?

  • Matthew Yohe Level 2 Level 2 (180 points)
    Currently Being Moderated
    Apr 17, 2011 12:01 AM (in response to baltwo)

    How would you "get rid of" forums before? You couldn't so why are you wanting to do so now?

     

    You can personalize your own page by going here: https://discussions.apple.com/index.jspa?showpreview=true

    And only see the discussions you want to see.

  • baltwo Level 9 Level 9 (59,150 points)
    Currently Being Moderated
    Apr 17, 2011 12:56 AM (in response to Matthew Yohe)

    Single page would show all forums. Click on those to get to subforums. Now I get a half page, with large type, with the mobile devices on top, no way to reorder, or resize to see everything at a glance. The other half has useless recent comments covering everything, most of which i'm not interested in. I spent most of my time in OS X 10.6 Snow Leopard with reasonable subcategories, now everything is grouped into one unmanageable area. Tell me how I personalize my top-level support community page so I only see the forums I'm interested in and remove this recent content garbage from it.

  • Colin Robinson Level 6 Level 6 (8,290 points)
    Currently Being Moderated
    Apr 17, 2011 1:38 AM (in response to baltwo)

    Hi JB,

     

    Welcome to the New World!

     

    It takes a bit of setting up to get it how you want it but that's because it's so **** customisable:

     

    I've played around with mine a bit so I don't have a default view, and don't want to reset it now I've had a go at it.

     

    Start here on the main page:

    Screen Shot 2011-04-17 at 09.11.01.png

     

    Then:

     

    Message was edited by: Colin Robinson Sorry, hit enter too soon

  • Colin Robinson Level 6 Level 6 (8,290 points)
    Currently Being Moderated
    Apr 17, 2011 1:38 AM (in response to Colin Robinson)

    Continued...

     

    Then you can personalise what you see:

    Screen Shot 2011-04-17 at 09.13.37.png

    There is a Widget for Places which may be part of your default layout, if not drag it to the page:

    Screen Shot 2011-04-17 at 09.18.08.png

     

    If it's already there it lokks like this:

    Screen Shot 2011-04-17 at 09.18.53.png

    Next is to Publish the Layout and get back to Your View so you can start to 'follow a community':

    Screen Shot 2011-04-17 at 09.20.08.png

     

    To do that use the Communities section:

    Screen Shot 2011-04-17 at 09.21.45.png

     

    Then select Mac OS & System Software to narrow it down a bit:

    Screen Shot 2011-04-17 at 09.21.59.png

    Select your area of expertise (SL) and note the option to set one tab as a default (I'm usually in Discussions, rather than Overview):

    Screen Shot 2011-04-17 at 09.22.14.png

     

    And over on the right hand side:

    Screen Shot 2011-04-17 at 09.22.28.png

     

    Hope that's a start to getting you where you want to be.

     

    Regards,

    Colin R.

  • baltwo Level 9 Level 9 (59,150 points)
    Currently Being Moderated
    Apr 17, 2011 1:46 AM (in response to Colin Robinson)

    Thanks. New world, indeed. Found all of that in the tutorials, eh? Just kidding. This place is a bit of mess. Have you found how to make the Products a permanent part of each reply and not another option that needs clicking? Same with the advanced editor option? Are you writing the new user's manual? If so, pass it on to the new team responsible for dropping this on us without any warning or guidance.

    27" iMac i7 12 GB RAM, Mac OS X (10.6.7), G4 450 MP GB 1.5 GB RAM w/(10.5.8/10.4.11/9.2.2)
  • Colin Robinson Level 6 Level 6 (8,290 points)
    Currently Being Moderated
    Apr 17, 2011 1:53 AM (in response to baltwo)

    Found all of that in the tutorials, eh? Just kidding.

    Couldn't possibly say

    Have you found how to make the Products a permanent part of each reply and not another option that needs clicking?

    Not yet - mine don't even show in here yet.

    Same with the advanced editor option?

    Ditto. At least you don't have to worry about trying it on an iPad.

    Are you writing the new user's manual? If so, pass it on to the new team responsible for dropping this on us without any warning or guidance.

    I'm sure there here watching how it goes

  • Randy Knowles Calculating status...
    Currently Being Moderated
    Apr 17, 2011 3:11 AM (in response to romad)

    Hello all -

     

       Like others I'm struggling with this new system.  I used the exact same procedure before as romad mentioned above to check new content in the areas of my interest (forward and back buttons, looking at blue dots).  With all the new options its not possible to easily scroll down all the areas as before, so I will investigate Your View Personalize that I saw in the Tutorial and also in Colin Robinson's posts above. 

     

       My questions so far:

     

    1) What is the different between the "All Content" and "Discussions" tab?  So far the number of messages appears to the the same.  I do note that in "Discussions" things you read are no longer bolded.  Do they go back to bold if new content is added to the thread?

     

     

    2)  The Mac mini area used to have two divisions, Before and After 2009.  That very dramatically reduced the amount of content I had to check for new messages.  Now that division is gone.  Where do I suggest/ask that it be put back? 

     

    3)  When entering a message if you mistyped or misspelled a word it used to highlight.  Since I am a terrible typist, this was very helpful.  Can this be re-enabled in the new system?  I don't see it in preferences.  Its toggled to English (United Stated) in the compose box, but does not work.  Do I need to ask for this to be added back into the new system?

     

    4)  I don't see the Preview button any more for checking a post before submitting.  Am I missing it somewhere?

     

       Thanks. 

    Mac mini (Mid 2007) Core 2 Duo; 2 GHz, Mac OS X (10.5.8), 4 GB RAM
  • Ronda Wilson Level 8 Level 8 (40,560 points)
    Currently Being Moderated
    Apr 17, 2011 3:37 AM (in response to Randy Knowles)
    1. There is an orange notation of "updated" when you are using the Discussions tab and there is new content in a thread you have viewed.
    2. Join the club. I posted mainly in the iBook G3 (Dual USB) forum. Now all iBooks are lumped together. You may be able to click on "Refine this list…" at the top of the forum and choose the one you want.
    3. See the "abc" over to the right of the reply box? Click on that to toggle the spellchecker on and off.
    4. No Preview of your post (at least for now). I'm hoping they put it back. Sometimes it can be a little embarrassing without it.
  • R C-R Level 6 Level 6 (13,830 points)
    Currently Being Moderated
    Apr 17, 2011 5:46 AM (in response to Randy Knowles)

    1. "All Content" doesn't display topics with new content in bold; "Discussions" does. That seems to be the only difference, at least for now. (If this seems totally non-intuitive & essentially useless, you are not alone.)

     

    2. I guess in the new equivalent of the old 'feedback about discussions' area. I would furnish a link, but I'm still trying to figure out how to do that...

     

    3. There is a spell check widget on the left (the one with the "abc" on it), but clicking on it just underlines misspellings with a wavy, broken red line only slightly different from what you see with OS X's built in spelling checker. Once you do that (but apparently not otherwise) if you position the insert cursor over a word with a wavy red underline, it turns into an arrow pointer & clicking on the word brings up spelling suggestions. Another new feature apparently completely overrides the built-in OS X spell checker -- even if you manually highlight the word right-clicking on it just pops up a contextual insert/formatting menu. (If this seems clumsy & basically like a 1990's era word processor feature, again you are not alone.)

     

    4. The Preview feature seems to be missing entirely.

    2008 iMacs: 24"/3.06 GHz + 20"/2.66 GHz; White MacBook/2.4 GHz, Mac OS X (10.6.7), Kensington Trackball; Airport Extreme 802.11n; assorted iPods an
  • R C-R Level 6 Level 6 (13,830 points)
    Currently Being Moderated
    Apr 17, 2011 6:00 AM (in response to Ronda Wilson)

    Ronda Wilson wrote:

     

    1. There is an orange notation of "updated" when you are using the Discussions tab and there is new content in a thread you have viewed.

     

    Except that it seems hit or miss and/or very slow to show changes.

     

    4. No Preview of your post (at least for now). I'm hoping they put it back. Sometimes it can be a little embarrassing without it.

     

    More than that, it was a quick & easy way to test the validity of links before posting them. Now it seems to be a race against the clock: post the message, hope for the best, & if it is wonky try to edit it before time runs out.

     

    BTW, I can't believe how hard it was to split quoting you into the two parts shown above. I had to switch to the advanced editor, & to html, & then figure out the "jive_text_macro jive_macro_quote" tags & manually insert them. Surely there is a better way?

    2008 iMacs: 24"/3.06 GHz + 20"/2.66 GHz; White MacBook/2.4 GHz, Mac OS X (10.6.7), Kensington Trackball; Airport Extreme 802.11n; assorted iPods an
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