1 2 3 4 5 Previous Next 156 Replies Latest reply: Apr 16, 2012 12:15 AM by R C-R Go to original post
  • 30. Re: Suggestions for Updates to Apple Communities.
    red_menace Level 6 Level 6 (14,610 points)

    Well, hopefully there are more configuration options available to the hosts, or this might take a while...

  • 31. Re: Suggestions for Updates to Apple Communities.
    Randy Knowles Level 1 Level 1 (45 points)

    Well I've now spent over 5 hours trying to look at new messages in 3 areas that used to take me about 45 minutes before.  And I've hardly scratched the surface of only a part of the first area.  Before with the blue dots I could rapidly look at just the messages that had new content.  Trying to do so under the new system is nearly impossible.

     

    For example, I used to look at Mac OS X 10.5 -->Installation and Setup  -->Printers  and -->Using 10.5.  I could see immediately if any of these areas had new material by virtue of the blue dot at the menu level of all System 10.5 areas.  Now I have to use filter to get to the area and then switch to the Discussions tab and then look for bolded messages.

     

    Once I find bolded messages and read the first one, there is no way to go to the next (or previous) message.  Rather I have to use "Up to Discussions in [Filtered area]".  Then I have to apply the filter again.  Then I have to reset the number of messages per page again.  Then I have to Start pressing Next page again and again to get back to the page where the last message I viewed was located.  Then I have to scroll down to the next bolded message and click it to read.

     

    At this rate I will not be able to read the new messages in Mac OS X 10.5 (Installation and Setup, Printing, and Using), Pre 2009 Mac mini (Using, Expanding and Displays) and Using Apple Discussions in 24 hours of effort.

     

    Its vital that a workable means to quickly locate and view new material in selected areas of interest be found quickly.  Having to start almost from scratch after finishing each message is completely impractical

  • 32. Re: Suggestions for Updates to Apple Communities.
    babowa Level 7 Level 7 (23,280 points)

    Well, I had bookmarks in my bookmarks toolbar (FF) for iMac, MB, SL, Discussion Feedback, and a couple of others. Right now, I'm finding that is the only way to get anywhere. So, until there is a better way or changes implemented, if you want to try this - once you find the ones you've always checked, bookmark them into the toolbar (one click access) and you'll have the entire iMac discussion area open. Once there, the new ones are in bold and the ones with a new post show "updated" in orange.

  • 33. Re: Suggestions for Updates to Apple Communities.
    romad Level 3 Level 3 (590 points)

    romad wrote:

     

    This will be a work-in-progress that I'll update as needed.

     

    1. Bring back the "previous" & "next" navigation buttons at the top and bottom of the THREADS.

    2. Bring back the link to questions we've posted. It could go in the "Your Stuff" drop-down.

    3. Bring back the poster's location under their alias. As an International board, it helps to know where the poster is located. An answer that works on a U.S. machine may not work on a German, or even, British machine.

    4. Need "Preview" button in post composing window.

     

    5. Bring back the option to set a default number of Topics to view. I and many others prefer 50 per page.

    6.Add setting in Preferences for the "product" line to be added by default in ALL posts.

  • 34. Re: Suggestions for Updates to Apple Communities.
    baltwo Level 9 Level 9 (60,085 points)

    7. Add setting in Preferences to always enable the advanced editor.

    8. Fix the reply section, so that the post one is replying to, which shows up above the text box, along with all the other messages, stays there when you switch to the advanced editor. Now, it jumps down below the text box. Very disorienting.

    9. Change the from in e-mail notifications to something similar to Apple Discussions Subscriptions, vice the responder. I'm going nuts trying to sort things out or finding them in the Junk folder.

  • 35. Re: Suggestions for Updates to Apple Communities.
    Colin Robinson Level 6 Level 6 (8,305 points)

    Your Stuff > Discussions:

     

    Screen Shot 2011-04-17 at 19.58.40.png

     

    Message was edited by: Colin Robinson Added screen shot

  • 36. Re: Suggestions for Updates to Apple Communities.
    a Mac user Level 3 Level 3 (715 points)

    Don't know if someone already said this but

     

    Apple Support Communities > People

    for your profile then under "Your Stuff" tab the activity column needs to be able to be sorted by most recent activity. I am seeing "6 days ago, 1 hour ago, 25 minutes ago, 3 days ago, 40 minutes ago, 1 month ago, 3 days ago, etc". Needless to say it should be able to sorted by column content.

  • 37. Re: Suggestions for Updates to Apple Communities.
    romad Level 3 Level 3 (590 points)

    I found that 33% of my bookmarks are broken now.

  • 38. Re: Suggestions for Updates to Apple Communities.
    AKC322 Level 1 Level 1 (40 points)

    I'd really be happy not to have to sign in a few times a day. Why can't I just stay signed in as I can on a bazillion other sites?

  • 39. Re: Suggestions for Updates to Apple Communities.
    baltwo Level 9 Level 9 (60,085 points)

    Appears that they fixed #9. Just got one from:  Apple Support Communities Updates <discussions-updates@apple.com>. Progress!

  • 40. Re: Suggestions for Updates to Apple Communities.
    Randy Knowles Level 1 Level 1 (45 points)

    I too see progress!  Earlier today when I would press keys: apple + <--  I would be taken all the way back to Page 1 of the topic area.  Now I am taken back to the Page where I viewed the last message - A HUGE IMPROVEMENT! 

  • 41. Re: Suggestions for Updates to Apple Communities.
    romad Level 3 Level 3 (590 points)

    romad wrote:

     

    This will be a work-in-progress that I'll update as needed.

     

    1. Bring back the "previous" & "next" navigation buttons at the top and bottom of the THREADS.

    2. Bring back the link to questions we've posted. It could go in the "Your Stuff" drop-down.

    3. Bring back the poster's location under their alias. As an International board, it helps to know where the poster is located. An answer that works on a U.S. machine may not work on a German, or even, British machine.

    4. Need "Preview" button in post composing window.

     

    #3 has been implemented. Thank you, Hosts.

     

     

    My Products.png

  • 42. Re: Suggestions for Updates to Apple Communities.
    baltwo Level 9 Level 9 (60,085 points)

    They've also added OP and responder info to the Discussions listing. Slowly, but surely. Too bad there's not much clarification with setting up a home page, sorting of discussions one wants to visit regularly, or adding subforums to that list.

  • 43. Re: Suggestions for Updates to Apple Communities.
    WZZZ Level 6 Level 6 (12,205 points)

    This may have been covered already, but I don't have the patience to comb through all three pages.

     

    OPs need to be told quite clearly when they put their information into Products, that it is necessary for them to list the actual model of their whatever it is. For example, I'm seeing many who only say "iMac" and leave it at that. There should be some directions on how to go about identifying model or OS or other pertinent information.

     

    And, much more necessary, this information needs to be brought back into some kind of profile which is directly accessible from within the OP's question, not several burdensome and time consuming clicks away and back, if it's even there. Remember, not so long ago, when we would say you need to update the information in your profile? Why have those profiles now been made optional? This does not make any sense.

     

    And, the OP should be informed that they must clearly state the relevant information for the specific OS or model for whatever their question relates to. If we are now going to be ridden in this re-design with gizmos and widgets, we might as well see some benefit: Missing information would produce some kind of required field popup or notice when this information is absent. I know Apple wants to make this whole thing look highly inviting and create a pleasant image for its products. But If an OP can't be bothered to do that, let them go somewhere else. If they called AppleCare, what would a tech say to my computer is an iMac? (Yes, I know the serial would readily give them all the information. But the idea is it should be made easier, not more difficult for us to offer help.)

  • 44. Re: Suggestions for Updates to Apple Communities.
    John Link Level 1 Level 1 (100 points)

    As far as I'm concerned, the new forum is FUBAR and ought to be immediately reverted to the previous forum which I consider to be an example of a beautifully organized forum, maybe the best I've ever seen.

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