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App Store Won't Load

When I click on the App Store the application opens but all I get is the gear clocking. The only way out is to force quit.

I deleated the .plist files hoping this will correct the problem. After rebooting I got the same result.. just the gear..

Any suggestions?

MacBook Pro, Mac OS X (10.6.7)

Posted on Apr 16, 2011 8:32 PM

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Question marked as Best reply

Posted on Apr 16, 2011 8:37 PM

Hi,


The v10.6.7 combo update addresses various Mac App Store bugs and it's available for download here.


http://support.apple.com/kb/DL1361


Make sure and restart your Mac after the combo is installed.


It's ok to do this even if you are already running v10.6.7











Carolyn :-)

14 replies

Apr 16, 2011 10:29 PM in response to JEFFREY XXX

Quit the MAS if it's open.


Open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Caches folder.


Move the com.apple.appstore and the com.apple.storeagent files from the Caches folder to the Trash


From the same Library folder open the Preferences folder.


Move these files Preferences folder to the Trash: com.apple.appstore.plist and com.apple.storeagent.plist


Same Library folder open the Cookies folder. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.


Relaunch the MAS.

App Store Won't Load

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