I purchased an IPhone 4 and the on/off button does not work if I want to put the phone to sleep but it will work to turn the phone off, I don't get it, is there something I can do to fix it?
iPhone 4, iOS 4.3.1
When you click the on/off button, does the screen turn off?
If so, then this is considered the sleep mode. The phone does not actually turn off unless you hold the on/off button and use the red slider to shut it down.
If your iPhone won't go to sleep, then try a restore in iTunes. If that doesn't work, then you could always make an appointment and have your iPhone replaced.
Hi ElementalM, When I click the on/off button nothing happens, but if I hold it down I get the red slide to turn the phone off. So Sleep mode not working, turn off mode works. It is just annoying because I paid a lot of money for that phone and I want it to just work the way it should.
Thank You
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Hi Mitchell209 , I will try a restore in ITunes to see if that works. Thank You.
sleep button
