iTunes is updated; iPod touch begins syncing but never finishes backing up (step 1 of 5); any suggestions?

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iTunes is updated; iPod touch begins syncing but never finishes backing up (step 1 of 5); any suggestions?

iPod touch begins syncing but never finishes backing up (step 1 of 5). iTunes is updated and it has always worked before on this computer. Any suggestions?

iPod touch, Windows XP

Posted on Apr 17, 2011 8:28 AM

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Answer 1

Apr 17, 2011 8:28 AM in response to wsmsyrny

Hi,

Try here: http://support.apple.com/kb/HT1808.

Hope this helps!

---likeabird---

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Answer 2

wsmsyrny Author

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Apr 17, 2011 8:31 AM in response to Community User

Thanks, but I have been through all the support, restarted, etc.; even tried at different times over the past few weeks; still not working.

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