When I try to activate Facetime on my iPad2 (iOS 4.3.1 and 4.3.2) using my AppleID and password, I receive an error message saying "Facetime Ativation Could not sign in. Please chack your network connection and try again." There is nothing wrong with the network connection - it is working fine for other applications (Mail, Safari, etc). Any suggestion what may be the problem here?
iPad 2, iOS 4.3
Try a reset. Press &hold the Home and the Power buttons together 10+ seconds, ignoring the red power-off slider until the Applr logo appears.
Hi,
Click this link for help troubleshooting FaceTime on the iPad.
http://www.apple.com/support/ipad/facetime/
Carolyn 🙂
Thanks. Tried that, but it didn't work. Any other ideas?
Nigel
You know that Facetime is Wi-Fi only right?
You cannot Facetime using the 3G cellular service.
Hi Carolyn,
I have been through all the manuals and advisory files that I can find and have yet to find the answer.
Nigel 😟
Hi Alexander,
Yes. I am trying to activate Facetime on a wifi only iPad2 over a wireless home network which works fine for all other purposes on the iPad.
Nigel
Try activating over a 3G network, then after that use Wi-Fi, it could be certain ports required for FaceTime activation are blocked over Wi-Fi
I thought the whole point of the technology behind Facetime is that you don't have to worry about opening ports in firewalls for it to work?
Pretty sure he should just be able to sign in and connect.
I would double check and make sure that you are typing your username and password correctly.
Also, I would also think about trying "Settings > General > Reset > Reset Network Settings" on the iPad 2 and seeing if that solves the issue.
Same boat for me, but only effects one of my two iPad 2s. Seems like a hardware fault. 😠
Also make sure that Facetime is enabled in the settings. Go to "Settings > Phone > Facetime" and turn it on.
Also, try adding the person you are trying to talk to as a favorite in your contact list. I heard that helped someone else with this issue.
Hi, with this fault, you can't get as far as the main screen...
I thought the whole point of the technology behind Facetime is that you don't have to worry about opening ports in firewalls for it to work?
I am pretty sure that is a misconception. Firewalls can disrupt the functioning of everything; iChat, iTunes Store, Mac App Store and FaceTime. If it just worked, regardless of Firewalls, can you just imagine the exploits available to hackers and the like!
Hi Nigel,
Did you ever find a solution? I'm having the same problem.
Theresa
Hi Theresa
Yes and no. I have got Facetime activated and working on my iPad2 by linking to another wifi network. It works now on my home network, but we (my ISP and I) still do not know why it wouldn't activate over my home network in the first place.
Nigel
the reset worked thats a lot
Difficulty activating Facetime on iPad2
