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why do I get a black screen when i click on a PDF in a web page?

why do I get a black screen when i click on a PDF in a web page? Firefox works as is should.

MacBook Pro, Mac OS X (10.6.7)

Posted on Apr 17, 2011 3:56 PM

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Posted on Apr 17, 2011 4:14 PM

Hi,


From your Safari menu bar click Safari / Preferences then select the Extensions tab. If you have any installed, turn that off, then relaunch Safari. Try a PDF file.


If it's not Extensions, open a Finder window. Select MacintoshHD in the Sidebar on the left. Now open the Library folder then the Internet Plug-Ins folder. If you see any files such as this:


AdobePDF Browser or Viewer Plug-in


Move it to the Trash, relaunch Safari.










Carolyn :-)

2 replies
Question marked as Best reply

Apr 17, 2011 4:14 PM in response to philfromsaint cloud

Hi,


From your Safari menu bar click Safari / Preferences then select the Extensions tab. If you have any installed, turn that off, then relaunch Safari. Try a PDF file.


If it's not Extensions, open a Finder window. Select MacintoshHD in the Sidebar on the left. Now open the Library folder then the Internet Plug-Ins folder. If you see any files such as this:


AdobePDF Browser or Viewer Plug-in


Move it to the Trash, relaunch Safari.










Carolyn :-)

why do I get a black screen when i click on a PDF in a web page?

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