My iPad 2 is in 'Product replacement pending' since April 1st

My iPad 2 was light leaking, so I called Apple and told me that a messenger would pick up my iPad to send me another one as short as possible.

This was March 30th. I don't have an iPad since March 31th, and since April 1st the Product Replacement Status of my case is "Product replacement pending".

Is it ordinary that Apple take it SO long? I mean, it's almost a **** month waiting!