When I put the install CD of Mac Box Set snow leopard on my MacBook 10.4.11, I have only the choice to push on RESTART. When I did, the CD don't stay in the computer even if I push C...?
MacBook, Mac OS X (10.4.11)
Does your MacBook meet the Snow Leopard system requirements?
http://www.apple.com/macosx/specs.html
If not, that's your answer. If it does, you say the disk is from a box set... just to confirm, it is NOT a gray disk, correct?
Yes he meet correct system requirement... The CD's white with the picture of a leopard...
Then you may have a bad disk, or your optical drive may be dirty or damaged. I'd contact Apple for assistance in any of those cases. (Even for cleaning... AFAICT, there's no approved method for cleaning a slot-loading optical drive.)
Here's the real skinny folks.
I had a Fam Pack sent out on May 16. Installed it on A Tiger Mac Book and it went in like hot butter on warm bread! Tried to do the same on another MacBookPro with Leopard ( 10.5.8 ). Nothing but problems. "Clean CD", followed by numerous restarts. "Can't install "support files"...yada yada yada.
Booted to the CD..after 10 minutes...same garbage.
Called Apple Support.....they sent me a brand new CD overnight. Same problems with the new virgin CD!!!
I'll skip the support call again where a nice guy named Jake walked me through the process. Same stuff...failure.
Here's what I discovered.
1) I had Bootcamp on the install partition.
2) Appparently Snow Leopard does not like that.
3) Deleted the partition and reinstalled Snow Leopard. After 55 minutes or so...success!
4) Ported over all my apps from a USB backup. Not a problem.
5) Used Bootcamp to make the same size Windows partition.
6) Used the Windows backup image to restore Windows.
7) Bingo.
Apple support has no idea that Bootcamp is the culprit.
Hope this helps.
My cd to install snow leopard won't stay in my computer
