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sender address rejected by server

New iPad2 - Set up Mail with settings for third party POP account. The account already works fine on an iMac, Macbook Air and iPhone 4. However while it will receive mail it wont send - message is 'the sender address ..... was rejected by the server'. I have entered the settings several times and rebooted. I set up a Mobile Me IMAP account which works fine receiving and sending. Any ideas? Got to be a simple fix...

iPad 2, iOS 4.3.1, Mail error

Posted on Apr 20, 2011 3:09 PM

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Question marked as Best reply

Posted on Apr 20, 2011 4:51 PM

The simplest fix is to delete the account, and then reinput it.

That works for this problem most of the time.

7 replies

Jun 15, 2011 4:53 AM in response to igmackenzie

It's two days now I'm trying to send mails with my new ipad 2 3G (receiving mails is OK). I always get the same error message ("sender was rejected by the server"). I've got 2 differernt accounts and it does say the same for the two accounts. The fun thing is that I'm reading & sending mails with my iPhone 3G without any problems on both accounts I have.

I tried by deleting the accounts and recreate it, but nothing helps.


Any idea what could be the reason ?

Feb 12, 2012 8:56 AM in response to AmauryDeff

I too have spend countless hours trying to get my iPad 2 to work with my Shaw email. I FINALLY got it to work this morning after about 3 months of trying different "solutions". Here is how I set my POP email account:


Incoming mail server:

Host name: shawmail.ed.shawcable.net (I live in Edmonton)

User name: my shaw email address without the @shaw.ca

Password: my Shaw email password


Outgoing mail server:

Host name: shawmail.ed.shawcable.net (I live in Edmonton)

User name: leave blank

Password: leave blank

Use SSL: off

Server port: 25


This has worked so far for me, so hopefully it will work for others as well. It seems like there is an lot of people on these forums going through the same frustrations. I was able to set both mine and my wife's email accounts on my iPad.

sender address rejected by server

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