Unknown error purchasing from Apps store

Question

Level 1

3 points

Unknown error purchasing from Apps store

When trying to purchase anything from the Apps store, I get an 'Unknown Error' once I click on the buy button. I have no problem with iTunes, just tha App store. Any ideas?

Jim

Mac Pro, Mac OS X (10.6.7)

Posted on Apr 21, 2011 5:00 PM

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Answer 1

Apr 21, 2011 7:04 PM in response to jrdeal

Hi,

With the MAS open, click Account under Quick Links on the right.

Click the Edit button to the right of: Payment Information

Make sure the Security Code for your credit card is available then click Done.

Now try to purchase an app.

Carolyn 🙂

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Answer 2

jrdeal Author

Level 1

3 points

Apr 22, 2011 3:45 AM in response to Carolyn Samit

Carolyn,

This was the first thing I tried. I have tried using Paypal which works just fine in iTunes. Then I tried just using a credit card with the proper security code and still the same error.

Thanks

Jim

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Answer 3

Apr 22, 2011 4:50 AM in response to jrdeal

Hi,

Contact MAS Customer Support here.

Carolyn

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