Previous 1 2 Next 17 Replies Latest reply: May 14, 2011 2:30 PM by Jvgreenblatt
Jvgreenblatt Level 1 Level 1

As soon as I start up my mbp, it askes me to login and then shows me my desktop, but it gives me the color wheel and then it freezes up. Any thoughts? This is really annoying me, I have tried to hard reboot it many times, but to no avail and i have reset the pram, but none of this works. any suggestions?


MacBook Pro, Mac OS X (10.6.7)
Solved by Jvgreenblatt on Apr 23, 2011 1:02 PM Solved

CMCSK wrote:

That occured while booted from the disc?  You should take the computer to an Apple store or an AASP.  Whichever is more convenient for you. 

I am taking it in on monday, thanks for the advice. I am also currently making a backup of the entire harddrive using disk utility. hopefully it will work. I bet the hard drive is about to give or is corrupted. Because i was once able to reinstall the software, however after the 40 min install it said it couldn't be completed, so i bet it has to do with the HD.

Reply by MacAssist on Apr 22, 2011 1:20 PM Helpful

Try restarting and hold the Shift key down immediately. Keep it held down through the whole startup process. It will take much longer to startup, but that's normal. That will startup the computer in Safe Boot mode and may help. Restart again (hoping you can get to the Apple menu and tell it to restart normally) and see if a normal startup (no Shift key) happens this time.

 

The Safe Boot clears out cache files that can get corrupt and cause problems.

 

If you do have luck getting to a useful desktop in Safe Boot, but still no love with a regular startup, I recommend re-applying the 10.6.7 combo updater.

Reply by MacAssist on Apr 22, 2011 1:39 PM Helpful

Do you have access to your 10.6 installer DVD? You can reinstall 10.6, I'm betting that will help.

 

Side note: Disk Warrior is a great utility to have and I recommend getting it just to have for emergencies like this.

 

Do you have another Mac nearby? If you start this bad computer up with the "T" key held down it will boot the computer into "Target Disk Mode". Then you can connect it to the other Mac with a firewire cable and run Disk Utility (Aplications-->Utilities) on that drive (it will show as another drive icon on the good Mac desktop). You could also re-apply the 10.6.7 combo updater, found here:

 

http://support.apple.com/kb/DL1361

All replies

  • MacAssist Level 1 Level 1

    Try restarting and hold the Shift key down immediately. Keep it held down through the whole startup process. It will take much longer to startup, but that's normal. That will startup the computer in Safe Boot mode and may help. Restart again (hoping you can get to the Apple menu and tell it to restart normally) and see if a normal startup (no Shift key) happens this time.

     

    The Safe Boot clears out cache files that can get corrupt and cause problems.

     

    If you do have luck getting to a useful desktop in Safe Boot, but still no love with a regular startup, I recommend re-applying the 10.6.7 combo updater.

  • Jvgreenblatt Level 1 Level 1

    Hi I did this, and then it restarted automatically, but then it popped up a screen the said "you need to restart your computer" So i did and then it took me to the login screen and then i got to the desktop and it did the samething where it froze up. any ideas?

  • MacAssist Level 1 Level 1

    Do you have access to your 10.6 installer DVD? You can reinstall 10.6, I'm betting that will help.

     

    Side note: Disk Warrior is a great utility to have and I recommend getting it just to have for emergencies like this.

     

    Do you have another Mac nearby? If you start this bad computer up with the "T" key held down it will boot the computer into "Target Disk Mode". Then you can connect it to the other Mac with a firewire cable and run Disk Utility (Aplications-->Utilities) on that drive (it will show as another drive icon on the good Mac desktop). You could also re-apply the 10.6.7 combo updater, found here:

     

    http://support.apple.com/kb/DL1361

  • Jvgreenblatt Level 1 Level 1

    Alright I will give that a try. do you have a link for disk warrior. also I have some extras in my systemprefs, is there a way to delete them from it, or remove them completly from my computer?

  • MacAssist Level 1 Level 1

    Disk Warrior:  http://alsoft.com/  You have to have it shipped so you can boot from the CD.

     

    Doing a Safe Boot should have prevented all the startup items from running, so I'm not sure if that would help too much (others reading this post are free to correct me).

     

    If you can access the Startup Items folder, they are located here:

     

    Macintosh HD --> Library --> StarupItems

     

    Corrupt fonts, or their caches, can do weird things, and they load as your desktop loads. Running a program like FontNuke can help clear font caches:

     

    http://www.macupdate.com/app/mac/21536/fontnuke

  • Jvgreenblatt Level 1 Level 1

    now im unable to even get to the safeboot desktop. any thoughts?

  • Jvgreenblatt Level 1 Level 1

    alright after a little bit trying to fix it, i am now able to access my desktop without safeboot, but it is still really slow any ideas? thanks for your help!!!

  • Jvgreenblatt Level 1 Level 1

    hey one more thing now whenever i try to remove files or move them it says unexpected error occured (error code -50) any idea how to fix it?

  • CMCSK Level 6 Level 6

    Don't know what that error code means.

     

     

    Jvgreenblatt wrote:

     

    hey one more thing now whenever i try to remove files or move them it says unexpected error occured (error code -50) any idea how to fix it?

    You mentioned that your computer was still running slow.  How large is your hard drive and how much hard drive space do you have left?

  • Jvgreenblatt Level 1 Level 1

    i have 170 of 320 left also its 2.53 ghz and 4gb ram

  • CMCSK Level 6 Level 6

    Jvgreenblatt wrote:

     

    i have 170 of 320 left also its 2.53 ghz and 4gb ram

    Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.

    Select your language.

    Once on the desktop, select Utility in the menu bar.

    Select Disk Utility.

     

    Select the disk or volume in the list of disks and volumes, and then click First Aid.

    Click Repair Disk.

    Restart your computer when done.

     

    Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.

  • Jvgreenblatt Level 1 Level 1

    alright so this should fix my problem?

  • CMCSK Level 6 Level 6

    Jvgreenblatt wrote:

     

    alright so this should fix my problem?

    Won't know unless you try it!

  • Jvgreenblatt Level 1 Level 1

    so i tried to do it, but it just gave me the little loading bar for hours and never completed so i clicked stop, and rebooted it. we will see if it works

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