i got a new iphone from a friend but there is a passcode and she dont rem it what do i do

To circumvent a forgotten passcode you would need to restore the iPhone to factory settings. This will remove the software and data/content from your iPhone as well.

To put your iPod/iPhone into recovery mode:

1. Make sure the iPod/iPhone is connected to a computer with iTunes installed on it.

2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod/iPhone screen goes black then shows the apple logo(usually 10-15 seconds).

3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.

4. The ipod/iphone screen should show an itunes logo and usb cable if you were successful. A dialog box will appear in iTunes that states an iPod/iPhone in recovery mode has been detected if you are successful.

5. Click ok, then click the Restore button

After that you should be up and running in no time!

I hope that this is helpful.

Your friend would need to restore from the computer to which it is synced.

"roaminggnome" the iphone can be restored on any computer - then if they want the back up restored they will have to go to a computer to which it was synced.

but be careful as it might restore the passcode with the restore from the back up.

chelseyfromoran wrote:

ok she lives out of state so i cant restore it on my computer

Restore it, no. But you can set it up as a new phone, which is what you should do anyway,

If I restore won't it erase my contact?

I did that all did not work

Is it asking for her Apple ID passcode, or the screen lock passcode? If it is the Apple ID passcode the phone still has Activation Lock enabled. She will have to follow these instructions: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

To save you the trouble of asking, the is the only solution if the phone is activation locked.

If it is just the screen passcode lock then the phone needs to be restored from Recovery Mode