Q: I recently updated my iTunes software however when I launched the application it up with an error which I tried to solve by uninstalling iTunes. After reinstalling iTunes it now says that it cannot find “apple application support” and has windows error 2!
I recently updated my iTunes software (on Vista). However when I launched the application it came up with an error which I tried to solve by uninstalling iTunes. After reinstalling iTunes it now says that it cannot find “apple applicationsupport” and has windows error 2. Help Please???
Windows Vista
Posted on Apr 23, 2011 3:32 AM
After reinstalling iTunes it now says that it cannot find “apple applicationsupport” and has windows error 2. Help Please???
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
Posted on Apr 23, 2011 4:02 AM