I have a 32GB iPad 1st Gen. It sits with a pinwheel rotating, but will not power off. When I tried connecting it to iTunes, it says there is an unknown problem connecting this iPad. What Can I do?
iPad, iOS 4.3.2, 32GB Wifi
I'm sure you've tried the hard reset using the home and power button? If that won't work, next check your cables. If you own a iPod, or iPhone and have mixed up the sync cables, that can sometimes cause an issue depending on how old they are. If that doesn't work, I'd try a different computer with iTunes on it, if you have it, or a buddy to see if it recognized then.
Let us know how it goes.
I'm sure you've tried the hard reset using the home and power button? If that won't work, next check your cables. If you own a iPod, or iPhone and have mixed up the sync cables, that can sometimes cause an issue depending on how old they are. If that doesn't work, I'd try a different computer with iTunes on it, if you have it, or a buddy to see if it recognized then.
Let us know how it goes.
The hard reset did work. I had to go to the User Manual to remind myself how to perform it. Thank you for the immediate response - bravo!
Glad to hear it worked. Good luck.
My iPad will not power off
