MacBook Pro doesn't turn on at all

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Level 1

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MacBook Pro doesn't turn on at all

Hello, I am Luixituh, and I am in a terrible situation with my MacBook Pro, the thing is that I have been using it very happily since yesterday I went to use it and I pressed the power button to turn on, but absolutely nothing happened. I tried to check if the battery was dead or not, by pressing the battery status indicator, on the side of the MacBook Pro, it was reported as full, but just to make sure I plugged in the Apple MagSafe charger, it behaved normally until I pressed the power... As you guys know, when you press the power, the fan and HD should start working and the white light in front of the computer should light up, to say it was on, but the thing is that it didn't do any of that nor booted since yesterday, when I found the non-turning on problem...

So these are the symptoms, if you have suggestions feel free to share them, or if not I will just go to the Apple store, thanks in advance for your help, and I hope you know that this impairing my work and that I am really worried about this situation.

The most kind regards:

Luixituh

MacBook Pro, Mac OS X (10.6.7)

Posted on Apr 23, 2011 11:32 AM

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Answer 1

Allan Jones

Level 9

68,708 points

Apr 23, 2011 11:46 AM in response to Luixituh

Dear Luixtuh,

What version of the MBP do you have? The last of the MBPs with silver keys (Late 2007 and Early 2008) have a potential fault with the video chipset that can lead to failures. Please see this Apple Repair Extension Program:

http://support.apple.com/kb/TS2377

If the proper model (applies only to those with the nVidea 8600M GT chipset) and the computer fails a test the Apple Store can perform, you qualify for a free repair for up to four years from date of purchase.

It does not apply to any MBPs that have the newer black keyboard.

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Answer 2

Apr 23, 2011 12:12 PM in response to Luixituh

Also, try a SMC reset.

DALE

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Answer 3

Luixituh Author

Level 1

0 points

Apr 23, 2011 2:51 PM in response to Dale Weisshaar

I tried it, but no success...

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Answer 4

Luixituh Author

Level 1

0 points

Apr 23, 2011 2:52 PM in response to Allan Jones

Nope, I have the black keys ones, and I did know of that issue, but it doesn't apply to my MBP model, thanks for sharing anyways 🙂.

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Answer 5

Apr 24, 2011 2:38 AM in response to Luixituh

I have had the same problem since yesterday and I am looking for an answer to mend it. Thank you for letting me know that this situation applies to more than my MAC

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Answer 6

Luixituh Author

Level 1

0 points

Apr 24, 2011 9:57 AM in response to Luixituh

Just to update this post, I did try an SMC reset, and the MagSafe Light din't turn off momentarily, so it means that the SMC reset was not successful, do any of yo guys have a solution to make my SMC resettable?

Thanks in advance:

Luixituh

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Answer 7

Luixituh Author

Level 1

0 points

Apr 24, 2011 10:00 AM in response to Dale Weisshaar

As you can see in the end of this post, i did try an SMC reset, but I had no success, because the MagSafe light didn't shut off for a few moments, which means that the SMC reset was not successful... If you could get any solution to reset my SMC, I would be insanely grateful to you 🙂, if you have another solution, please let me know, I am desperate :'(...

Thanks in advance:

Luixituh

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Answer 8

Apr 24, 2011 1:44 PM in response to Luixituh

What model MacBook do you have?

Did you follow the instructions for your particular model?

On most you should not have the MagSafe adapter plugged in.

Dale

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Answer 9

Luixituh Author

Level 1

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Apr 25, 2011 1:46 AM in response to Dale Weisshaar

I know that, and I followed the proper instructions, I am sure of that... I tried a few times and nothing...

I should say that the computer was accidentally dropped from a very low hight, (center table) and that happened four months ago and I could not notice performance or behavior changes in the computer. Do you thing that even after 4 MONTHS the drop can relate to the problem??

Luixituh

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Answer 10

Apr 26, 2011 3:29 PM in response to Luixituh

Luixituh wrote:

Do you thing that even after 4 MONTHS the drop can relate to the problem??

Very possible. Maybe something jarred loose in the accident and didn't make it self apparent till now.

I would have Apple Repair look at it.

Dale

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Answer 11

Luixituh Author

Level 1

0 points

May 2, 2011 7:51 AM in response to Dale Weisshaar

Hello everyone, I have an update for all of you...

I went to an Apple Authorized Repair Center, they were super fine for me, and the problem revealed to be the MacBook Pro's Logic Board, which was replaced for me. I loved the experience and I know what Apple Support is made of, once again Apple met my expectations and was at the excellence standards...

The most kind regards to everyone:

Luixituh

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Answer 12

kerwinwp

Level 1

0 points

Oct 15, 2011 11:48 PM in response to Luixituh

do apple really replaced a new one for you. a new macbook pro? i also have a same problem. i just bought my MBP last year.

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Answer 13

Oct 17, 2011 6:28 PM in response to kerwinwp

Kerwinwp,

Did you try a SMC reset as provided in my previous post?

And, no Apple did not give him a new Mac....they replaced the logic board in his.

Do you have Apple Care? Have you had your Mac over a year or are you still in the 1 year warranty?

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Answer 14

kerwinwp

Level 1

0 points

Oct 18, 2011 10:46 AM in response to Dale Weisshaar

i don't have Apple Care. i bought my Mac last May of 2010. the Apple service told me that the warranty is already lapsed. this is the first problem in my Mac. i really need it. i have a client meeting tomorrow. Now my Mac does'nt turn at all. but as on the battery locator it has 5 lights. can i still recover my files?

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Answer 15

Mar 18, 2012 2:21 PM in response to Luixituh

Hi, I have the same problem I just want to know how much it cost the reparation?

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