8 Replies Latest reply: Oct 22, 2011 12:37 AM by Terence Devlin
reca901 Level 1 Level 1

I am getting this screen whenever I connect my Iphone to my Mac. When I open up Iphoto with or without a phone connected, this shows up.

 

Photos in the Camera Roll on "Iphone 4" cannot be viewed or imported because the iPhone is locked with a passcode.

 

Something is wrong with my Iphoto, how do I fix it?


iPhone 4, iOS 4.3.1
  • Carolyn Samit Level 10 Level 10
    expertise.safari
    Safari

    Hi,

     

    Help for Passcodes here.

     

     

     

     

     

     

     

     

     

     

    Carolyn 

  • Terence Devlin Level 10 Level 10
    expertise.ilife
    iLife

    That's a phone problem not an iPhoto one. You need to use the iPhone forum.

     

    Regards

     

     

    TD

  • reca901 Level 1 Level 1

    I have checked the phone and do not have a passcode placed on the phone.

     

    I am also trying to access Iphoto without an Iphone and Iphoto seems to think that I still have a phone connected and states the warning when I don't even have it plugged in.

  • Terence Devlin Level 10 Level 10
    expertise.ilife
    iLife

    As a Test:

     

     

    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'

     

     

    Import a few pics into this new, blank library. Is the Problem repeated there?

     

    Regards

     

     

    TD

  • reca901 Level 1 Level 1

    That doesn't fix the problem. I have tried creating a new library and everything. Only way I got it to work was to plug in into a different USB port and it connected the Iphone to Iphoto and everything sync'd.

     

    How do I get rid of the Iphone mount copy? Every time I open Iphoto, I have to unmount it. Is there a different way to unmount this phantom phone?

  • Terence Devlin Level 10 Level 10
    expertise.ilife
    iLife

    That wasn't meant to fis the problem. That's why the first line says

     

    "As a Test"

     

    It would tell us if the issue was local to a library, or part of a wider problem.

     

    Try trash the following file

     

     

    com.apple.ImageCaptureNotifications.DeviceDiscoveryDatabase.501

     

     

    from HD/Library/ Caches

     

     

    and restart your mac.

  • arougthopher Level 1 Level 1

    This is definitely an iPhoto problem, I get the same thing.

     

    However, for me it is with iPhoto '11 and iOS5.  My phone shows up in iPhoto via wireless sync, and reports the error.  If I plug it in, it syncs no problem via USB.  I just did a COMPLETE refresh of my phone for another issue, so this is a clean, fresh install of iOS5.

  • Terence Devlin Level 10 Level 10
    expertise.ilife
    iLife

    Entirely different issue. This thread is from last April, long before iOS5, v9.2, wireless syncing etc. You have an wireless syncing, right?