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Help. just got the weirdest alert from mozilla firefox which started a security scan on my computer

I was reading one of the threads on here and got this alert. it had to be false because it was scanning it said windows files so i closed the tab and it all seems okay. i was actually lookong at a link o f wzzz's avatar when it happened. (link was from a thread in this forum) do you think something got on my mac. it was so strange I'm practically shaking. should i download clamxv or something like that? I saw only that it said something about finding a virus and a trojan. but since it was "scanning" windows files I thought it must be about to tell me to download something. I downloaded nothing.


a freaked out Laverne's Mom


The only thing I have loaded is the update for Adobe Flash which I did from the Adobe site going to it from Firefox. Is this the right "community to be asking this question?


For whatever it is worth, I am in Safari now, but I decided to try it again in Firefox and got the same alert. I have the WOT add on which said the site was safe.

I am not trying it in Safari. But there is something weird about that. Hasn't happened with anything else.

iMac 21, Mac OS X (10.6.7), Safari 5.0.5 ipod touch

Posted on Apr 24, 2011 8:20 PM

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Posted on Apr 24, 2011 8:30 PM

Hi, laverne's mom -


Is it possible you had a window (tab) open to another site in the background? If so, that could have been a popup from that other site. Popups promoting useless (and sometimes dangerous) bogus software have been around for a few years. Almost invariably they are for Windows stuff; they may be claiming to be scanning files, but it's BS. All you need do is kill the window.


I got one the other day (when I was at some other site, can't remember which now), which auto-downloaded something when I clicked the closebox for the window. The 'something' was a PC .exe file; since such can't run in a Mac OS directly, it just sat in my download folder without doing anything until I discarded it.

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Apr 24, 2011 8:30 PM in response to lavernes-mom

Hi, laverne's mom -


Is it possible you had a window (tab) open to another site in the background? If so, that could have been a popup from that other site. Popups promoting useless (and sometimes dangerous) bogus software have been around for a few years. Almost invariably they are for Windows stuff; they may be claiming to be scanning files, but it's BS. All you need do is kill the window.


I got one the other day (when I was at some other site, can't remember which now), which auto-downloaded something when I clicked the closebox for the window. The 'something' was a PC .exe file; since such can't run in a Mac OS directly, it just sat in my download folder without doing anything until I discarded it.

Apr 24, 2011 8:31 PM in response to lavernes-mom

Hi there


Usually you can safely ignore these 'alerts'. They are made to scare people into downloading/purchasing their software, that will supposedly 'clean' your computer of all these 'errors' etc.


As you said, it was indicating something to do with Windows, however you have a Mac, so there is one reason right there to ignore it.


The chances of getting a virus on a Mac are extremely low, as the OS is built on UNIX - very robust.


In the future though, you could perhaps post your question under Desktops -> iMac, or Mac OS X -> Snow Leopard.


🙂

Apr 24, 2011 8:37 PM in response to Don Archibald

I don't think i had another window open to anything else. and I just tried it again in Firefox and edited my post above to mention it. I am sure it is bogus because now that I have calmed down, I know I didn't install or download anything and nothing is in my download file. My guess is that it is one of those things that then tells you to download a phony antivirus spyware program which isn't of course any such thing. I think I got "freaked" because the link was from a post here about someone's neat avatar and if nothing else I would feel extra safe at clicking on something like that. and the fact that it said it was searching windows files clearly means it is phony. I had those occassionally on the pc but never thought I would see one on my mac.


thank you for your quick response. I am thinking of going back to Safari for my default browser. But have always thought Firefox was just as safe. Probably need to do the upgrade to 4.0


Laverne's Mom (calmer now)

Apr 24, 2011 8:40 PM in response to TaylorN90

I probably would have posted it there except I was already in this forum and just went to ask a question quickly. I read these discussions a lot because I learn more about my mac that way. And it is a pretty safe way to eaves drop on other people's conversations 😊


I'll go check that "community" in a bit and see if I can find anything similar. Maybe ought to check the Firefox forum (I think they have one) since it specifically said "Mozilla Firefox is checking etc etc" which I don't think Mozilla does.


Laverne's Mom

Apr 24, 2011 9:10 PM in response to lavernes-mom

You can get these "offers" with most browsers - I've gotten them with Safari; my personal preference is to use Firefox, so don't let this occurrence stop you from using the browser you prefer. Just make sure you don't click on anything on that page - if necessary, move your cursor around on the outside and hit the minimize button. If it won't close (as it did in my case once), just quit Firefox and restart it.

Apr 24, 2011 9:23 PM in response to babowa

Thank you for the reassurance about Firefox. It just has some features that are easier than Safari for me. Though when I upgrade to 4.0 I may not think so. Then again, there is always something new to learn. It is amazing though how those "offers" can make even a usually, okay sometimes, reasonable person scared. They are so ominous. I can understand why people who aren't familiar or aware of these things get hooked into thinking they have a problem. Thank goodness for forums like this which provide answers and sanity.

Apr 24, 2011 9:33 PM in response to lavernes-mom

laverne's mom wrote:


It is amazing though how those "offers" can make even a usually, okay sometimes, reasonable person scared. They are so ominous. I can understand why people who aren't familiar or aware of these things get hooked into thinking they have a problem. Thank goodness for forums like this which provide answers and sanity.


It's not just ads and promos on the web. You can see similar things on TV, in magazines and newspapers, etc. In general, pause and reflect, examine the offer - if the tone of a commercial or ad is designed to instill fear, there's almost certainly something wrong with it. Legitimate ones are wrapped around information, and promote concern and perhaps caution - but not fear.

Apr 24, 2011 9:51 PM in response to babowa

Well, since I tend to wait also, I like your opinion. Eventually, I am sure I will have to do it, if for no other reason, I am sure they will stop security upgrades for 3.6 and since it is obvious that I tend to be a little on the paranoid side about security, I will find myself upgrading then. I was really a nervous pc user and it takes a while to withdraw from that.


Thank you all again


Laverne's Mom 🙂

Apr 24, 2011 10:11 PM in response to lavernes-mom

You're welcome and I'm sorry about your withdrawal symptoms - I'm sure they'll lessen with time 😀


Now, if it'll make you feel better, you can check out this site:


https://www.grc.com/x/ne.dll?bh0bkyd2


Hopefully the link will work (it may not because as soon as I clicked on it, it showed with my IP address) - in any case, if it doesn't, google ShieldsUp. Check out all the different checks and explanations.

Apr 25, 2011 5:40 AM in response to lavernes-mom

For Firefox, consider using the Add-on NoScript. There are a number of browser based threats (not viruses) which depend on using the weaknesses inherent in JavaScript, including Flash. NoScript can defend against those and block Flash content with a placeholder (there is ClicktoFlash for Safari.) It takes a bit of getting used to, but it's worth it. I don't use any other browser, including Safari, since there is nothing like NoScript available. I wouldn't go around on the net without it. (Even my wife, who hated NoScript at first, has gotten used to it. Or, at least, rarely complains now.) In addition, I think the developer team for Firefox, Mozilla, is more vigilant about getting out security patches quickly than Apple is for Safari. The new Firefox 4 is quite fast.


There is also the Add-on WOT. It alerts you to various safety threats by placing a small icon in the Firefox menubar and next to the URLs that appear in any list of searches. Here, you can see everything coming up for WOT appears with a green, safe, icon. Sites with poor reputations will appear with an orange or red icon.User uploaded file


In Firefox, go to Preferences>Content and select Block pop-up windows. Not exactly malware, but close, go to Privacy and make sure Accept third-party cookies is unchecked. This will help prevent tracking. (Other Add-ons to conside for this purpose: Beef Taco (Targeted Advertising Cookie Opt-out) and Ghostery.


I can't remember the last time I saw a pop-up or one of those scareware messages.

Help. just got the weirdest alert from mozilla firefox which started a security scan on my computer

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