2 Replies Latest reply: Apr 26, 2011 6:07 PM by kenjifromissaquah
kenjifromissaquah Level 1 (0 points)

I forgot my password when I launched Safari on my iPod Touch, so I selected the I Forgot My Password page and filled out all of the security info and was successful in resetting my password.  I am still on the I Forgot My Password page and see no button to exit out, so I push the button on the bottom of the unit and went to my Home page.  There I pushed on the Safari button and to my surprise, I got the I Forgot My Password page again.  Seeing no other recourse, I went thru the reset password process again and still was not able to exit out without pressing the button on my iPod.  So now, everytime I launch Safari, I get the  I Forgot My Password page.  Has anyone out there experienced the same problem or know how to fix it?  Thanks for any help on this.

iPod touch, iOS 4.3.2
  • likeabird ( points)



    Try closing the Safari app from the multi-tasking tray:  Double-click the home button and select the Safari app from the multi-tasking tray.  Touch it until it starts to vibrate, and then tap the little red minus sign in the top left-hand corner of the app. 


    Hope this helps! 



  • kenjifromissaquah Level 1 (0 points)

    Thanks for your reply.  I did as you suggested, but I still get the I forgot my password page when I launch Safari.  Is there a way to install a fresh copy of Safari from the App Store or from iTunes?