Receiving password reset emails

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Level 1

1 points

Receiving password reset emails

I keep getting emails stating "We're unable to reset your password", or instructions to do so. I am not attempting to reset my password. What is causing this? Is someone attempting to use my ID? Where do I find help or who to report this to?

Windows XP

Posted on Jan 6, 2006 7:24 AM

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Answer 1

Best reply

mmu1253397

Level 2

375 points

Jan 6, 2006 7:37 AM in response to tomstemp

Who is sending? What password? Apple? iTunes?

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Answer 2

Katrina S.

Level 7

24,131 points

Jan 6, 2006 7:55 AM in response to tomstemp

Sounds like some kind of phishing scam, to me!

Don't reply to that email or click on any links in it!

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Answer 3

Jan 6, 2006 8:41 AM in response to Katrina S.

I agree with Katrina.

With eBay and PayPal, for example, they have a Spoof@ email address that you can forward questionable emails to for confirmation. That is why I asked who it looked like was sending the email so it could be forwarded to proper customer support.

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Answer 4

tomstemp Author

Level 1

1 points

Jan 8, 2006 7:57 AM in response to mmu1253397

Who is sending? What password? Apple? iTunes?

The msgs are comming from "AppleID@apple.com"

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Answer 5

tomstemp Author

Level 1

1 points

Jan 8, 2006 8:06 AM in response to Katrina S.

Sounds like some kind of phishing scam, to me!

Don't reply to that email or click on any links in it!

I thought of that, but emails are comming from "AppleID@apple.com". In addition, my ID was disabled when I went to log on.

My real question is where at Apple do I report things or FIND HELP??? I can't find anything under "contact us" that is free support, except for discussion groups.

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