1 Reply Latest reply: Apr 26, 2011 12:24 PM by varjak paw
nkruk07 Level 1 (0 points)

I accidently purchased a movie through the itunes store when I meant to purchase the soundtrack of the movie. I stopped the download and haven't watched the movie. Is there anyway to return it and get a refund?

  • varjak paw Level 10 (169,815 points)

    By strict terms of the iTunes Store, which say that all sales are final, no, you can't. But you can contact the iTunes Store Customer Service department using the form on their http://www.apple.com/support/itunesSupport page  (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button)  and explain your situation to them. Perhaps they'll be able to do something for you.


    Good luck.