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Level 1

14 points

iPhone 4 Home Button not working properly

Hi all,

My iPhone home button (round button at the bottom) has started "not responding correctly." Sometimes when I press the button it works as it should, but other times it takes at least 10 clicks before anything happens. I can hear the clicking sound that the button physically makes so I can't imagine that it's hardware related - but it sometimes doesn't want to do anything.

After searching Google and the forums it seems to be pointing towards a software issue? I upgraded the phone to the latest software 4.3 around 3 weeks ago.

Modern Firmware - 01.10.01

Any advice is much appreciated,

mrdanang

iPhone 4, iOS 4.3

Posted on Apr 27, 2011 1:34 AM

542 replies

Jun 13, 2011 2:27 AM in response to mrdanang

same problem here.

Are they trying to find us a solution before iOS 5?!?!?

kiranb

Level 1

0 points

Jun 14, 2011 4:50 AM in response to mrdanang

I am also facing same issue, wondering is it a hardware issue or software?

Jun 14, 2011 12:23 PM in response to mrdanang

Just want to say that I had this exact problem with 4.2... software, and just upgraded to 4.3.3 and the problem is still there.

I also tried finding a "corner" of the button that works everytime, but it does't seem to matter, once the phone has decided not to respond to my wishes. So I'm not sure it really has anything to do with the sensor. I may however be proven wrong on this point.

I find it very annoying that the worlds leading manufacturer of smart-phones (the inventor!!) can't make their home-button work properly, whatever the problem may be.

friartat

Level 1

0 points

Jun 15, 2011 11:03 PM in response to Valderion

Hi - in my case, once I plug in the wire to connect to iTunes on my PC, the button starts working again. Brief respite :p

Jun 21, 2011 5:15 AM in response to mrdanang

Same problem here..grrr

Jun 24, 2011 4:30 AM in response to mrdanang

Same exact problem here too!! And here I was thinking about replacing my PC with a Mac.

eKSBii

Level 1

0 points

Jun 26, 2011 2:44 AM in response to mrdanang

I have the same problem. Restore solved it for about a week, but already it does not work correctly again

golferky

Level 1

8 points

Jun 26, 2011 5:37 AM in response to mrdanang

Got mine fixed...apple gave me a new phone at apple store. I think it's the only solution.

dunand

Level 1

0 points

Jun 27, 2011 7:38 AM in response to mrdanang

If I still have my warranty can I just get a new one at the Store?

golferky

Level 1

8 points

Jun 27, 2011 12:29 PM in response to dunand

Yes sir, worked for me.

ktoll119

Level 1

0 points

Jun 27, 2011 1:54 PM in response to golferky

My home button works only intermittently which is annoying but makes me worried I'll have a hard time proving it to the Genius Bar. Was yours 100% not working? If not, did it take some degree of pleading your case to get it replaced?

I don't know if this is related but my iPhone has been just turning itself off occasionally, and doesn't immediately respond to my attempts to turn it back on. Has anyone had any issues like this?

Y3SJ3SS

Level 1

0 points

Jun 29, 2011 5:19 PM in response to mrdanang

I've also been having the same issue. It only started once I downloaded the newest update (4.3). Sometimes the button will work first try, other times it takes between 3-7 clicks to get it to work.

Jul 1, 2011 12:56 PM in response to mrdanang

This happen to me and I fixed it by gently slapping the phone on the back a few times.

I think it may be a point connection issue.

Jul 2, 2011 9:10 AM in response to mrdanang

Same problem here. Went to the genius bar, they said the problem would go away with the 4.3.3 iOS upgrade. Ugraded the phone and the problem still pursists... it's very annoying.

eKSBii

Level 1

0 points

Jul 2, 2011 10:41 AM in response to marklangs

I tried DFU restore to 4.3.3 and the problem is still unsolved.

iPhone 4 Home Button not working properly