mrdanang

Q: iPhone 4 Home Button not working properly

Hi all,

 

My iPhone home button (round button at the bottom) has started "not responding correctly." Sometimes when I press the button it works as it should, but other times it takes at least 10 clicks before anything happens. I can hear the clicking sound that the button physically makes so I can't imagine that it's hardware related - but it sometimes doesn't want to do anything.


After searching Google and the forums it seems to be pointing towards a software issue? I upgraded the phone to the latest software 4.3 around 3 weeks ago.

 

Modern Firmware - 01.10.01

 

Any advice is much appreciated,

mrdanang

iPhone 4, iOS 4.3

Posted on Apr 27, 2011 1:34 AM

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Q: iPhone 4 Home Button not working properly

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  • by chillchillchill,

    chillchillchill chillchillchill Sep 14, 2011 5:43 AM in response to adamhunterprice
    Level 1 (0 points)
    Sep 14, 2011 5:43 AM in response to adamhunterprice

    Wow, this totally worked for me as well. I never knew how to do that little trick. Is it still working okay for you following the recalibration? Thanks, Rachel

  • by ah_kassem,

    ah_kassem ah_kassem Sep 14, 2011 11:20 AM in response to mrdanang
    Level 1 (0 points)
    Sep 14, 2011 11:20 AM in response to mrdanang

    I am having the same issue. I have reset my iphone to the original manufacturer setting and the problem persisted. I turned off all the apps and still there. the problem started after the IOS 4.3 update and I do not know what to do. I have check my friends phone and it is working fine but mine is not?

     

    Please help

  • by ah_kassem,

    ah_kassem ah_kassem Sep 14, 2011 11:23 AM in response to adamhunterprice
    Level 1 (0 points)
    Sep 14, 2011 11:23 AM in response to adamhunterprice

    Hi

     

    I am afraid this did not work for me

     

    Hussam

  • by georgesfromwest palm beach,

    georgesfromwest palm beach georgesfromwest palm beach Sep 14, 2011 10:54 PM in response to ah_kassem
    Level 1 (0 points)
    Sep 14, 2011 10:54 PM in response to ah_kassem

    Moist your thumb in a little isopropyl alcohol (just a couple of drops) and press+rub the button for a minute or so in a circular motion. Afterwards, clean the excess outside, leave it off for a while to dry completely and voilá... it becomes flawless.

  • by chillchillchill,

    chillchillchill chillchillchill Sep 15, 2011 5:43 AM in response to ah_kassem
    Level 1 (0 points)
    Sep 15, 2011 5:43 AM in response to ah_kassem

    Hi Hussam,

     

      Mine also stopped working correctly again. I am taking it in to the Apple store this weekend since it is still under warranty. We'll see what happens.

     

    Rachel

  • by ah_kassem,

    ah_kassem ah_kassem Sep 15, 2011 5:46 AM in response to chillchillchill
    Level 1 (0 points)
    Sep 15, 2011 5:46 AM in response to chillchillchill

    Hi Rachel,

     

    I am taking it tomorrow luckly it is still under warranty. Good luck.

     

    Hussam

  • by chillchillchill,

    chillchillchill chillchillchill Sep 15, 2011 6:39 AM in response to ah_kassem
    Level 1 (0 points)
    Sep 15, 2011 6:39 AM in response to ah_kassem

    Let me know how it goes. I'm going on Saturday. Good luck to you as well.

  • by ah_kassem,

    ah_kassem ah_kassem Sep 16, 2011 10:24 AM in response to chillchillchill
    Level 1 (0 points)
    Sep 16, 2011 10:24 AM in response to chillchillchill

    Hi,

     

    just to let all of you know I had the same problem and I took my phone to apple store in Covent Gardens London. the guy looked at it and he said that the button had sunk in its place. Luckily my phone was within warranty so he said I will replace it for you with brand new phone. However the warranty on the new phone is 90 days only despite the fact that it is brand new.

     

    Good luck with sorting out yours.

     

    By the way before you go to apple make sure to back up all your data.

     

    Hussam

  • by dennis206,

    dennis206 dennis206 Sep 16, 2011 8:16 PM in response to ah_kassem
    Level 1 (0 points)
    Sep 16, 2011 8:16 PM in response to ah_kassem

    I FOUND THE ANSWER TO THIS PROBLEM !!!!!

     

    AFTER DOING EVERYTHING THAT ALL OF YOU SUGGESTED (WITH NO SIGNIFICANT IMPROVEMENT WHAT SO EVER), I DISCOVERED THAT THE PROBLEM IS RALATED TO THE HARDWARE OF THE IPHONE.

     

    ANOTHER GUY BEFORE MENTIONED THAT IN ORDER TO SOLVE THIS PROBLEM YOU SHOULD UNSCREW THE BACK OF THE PHONE (VERY EASY AND SAFE IF YOU HAVE THE RIGHT SCREW DRIVER) AND PRESS THE DEVICE EXACTLY BEHIND THE HOME BUTTON. THIS PROBLEM OCCURS BECAUSE THE CONNECTION IS NOT GOOD DUE TO USAGE. THE GUY WAS RIGHT !!!

     

    FINALLY IN ORDER TO CLOSE THIS DISCUSSION, THE ONLY THING THAT YOU MUST DO, IS JUST  PLACE A SMALL PIECE OF PAPER INSIDE THE PHONE JUST BEHIND THE HOME BUTTON (BETWEEN THE BACK AND THE HEADPHONE-MICROPHONE) AND CLOSE THE BACK AGAIN...

  • by Elliot Jordan,

    Elliot Jordan Elliot Jordan Sep 16, 2011 8:18 PM in response to dennis206
    Level 3 (575 points)
    Sep 16, 2011 8:18 PM in response to dennis206

    Oh boy.

  • by guyfrommontreal,

    guyfrommontreal guyfrommontreal Sep 16, 2011 8:33 PM in response to mrdanang
    Level 1 (0 points)
    Sep 16, 2011 8:33 PM in response to mrdanang

    Next kids, we're gonna talk about how to not void a warranty!

  • by Phqduphead,

    Phqduphead Phqduphead Sep 16, 2011 8:47 PM in response to mrdanang
    Level 1 (0 points)
    Sep 16, 2011 8:47 PM in response to mrdanang

    Try the rubbing alcohol, it worked for me! I just used a qtip and dabbed it on the button and made sure it got in and under it by pressing and rubbing the button around the edge. Make sure the phone is off of course. I let it dry for a couple minutes and now it works like a champ!!

  • by jacinta83,

    jacinta83 jacinta83 Sep 16, 2011 11:38 PM in response to mrdanang
    Level 1 (0 points)
    Sep 16, 2011 11:38 PM in response to mrdanang

    I wouldn't advise doing anything that will void ur warranty, I took mine to apple and they told me they are aware of the problem and that it is a hardware problem and I walked out of the apple store with a new phone, trying to fix it at home urself might sound good but what if it doesn't work and then u can't take it to apple cause they will know u have tried to fix it urself, good luck to ppl having this trouble and my advise is take it to apple and they r happy to give u a new phone

  • by dennis206,

    dennis206 dennis206 Sep 16, 2011 11:54 PM in response to guyfrommontreal
    Level 1 (0 points)
    Sep 16, 2011 11:54 PM in response to guyfrommontreal

    WHY DO YOU ALL CARE ABOUT THE WARRANTY SO MUCH?

    IN TWO MONTHS THERE WILL BE AN IPHONE 5...

    BUY THE NEW ONE...

    THIS IS WHAT I WOULD DO... EVEN THOUGH I FIXED MY IPHONE 4...

  • by scowol,

    scowol scowol Sep 17, 2011 8:37 PM in response to mrdanang
    Level 1 (0 points)
    Sep 17, 2011 8:37 PM in response to mrdanang

    1. Go to Settings and turn on the "passcode lock".  Select the option to lock immediately with any combination of your choosing.

    2. Open any application.

    3. Press the power button to lock your phone.

    4. Press the power button to unlock.

    5. Before entering your combination/lock code, press "Emergency Call" and then tap the bottom left arrow to go back. (Don't fret - this won't dial an emergency number.)

    6. Now, enter your  passcode.

    7. Your Home button will be recalibrated and function normally.

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