mrdanang

Q: iPhone 4 Home Button not working properly

Hi all,

 

My iPhone home button (round button at the bottom) has started "not responding correctly." Sometimes when I press the button it works as it should, but other times it takes at least 10 clicks before anything happens. I can hear the clicking sound that the button physically makes so I can't imagine that it's hardware related - but it sometimes doesn't want to do anything.


After searching Google and the forums it seems to be pointing towards a software issue? I upgraded the phone to the latest software 4.3 around 3 weeks ago.

 

Modern Firmware - 01.10.01

 

Any advice is much appreciated,

mrdanang

iPhone 4, iOS 4.3

Posted on Apr 27, 2011 1:34 AM

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Q: iPhone 4 Home Button not working properly

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  • by Axel Roegiers,

    Axel Roegiers Axel Roegiers Jan 13, 2012 10:05 AM in response to chinaman4u
    Level 1 (0 points)
    Jan 13, 2012 10:05 AM in response to chinaman4u

    This works !! thanks mate

  • by NicoleLouise,

    NicoleLouise NicoleLouise Jan 14, 2012 3:03 PM in response to mrdanang
    Level 1 (0 points)
    Jan 14, 2012 3:03 PM in response to mrdanang

    I've had my iPhone 4 for just over 1 year now. Last month I smashed the glass on the back of the phone. I took it to the apple store in Cambridge and they replaced the back for me for under £30, obviously I was relieved that I didn't have to spend more. Since having a new back on my iPhone I've noticed that my home button has slowly become unresponsive and today it has completely stopped working. I've spent the past 4 hours reading through this forum and none of the suggestions have worked. I simply cannot afford to replace my phone. Does anyone know of anywhere in the UK (preferably London or East Anglia) other than an apple store where I could get it fixed at a cheaper price as I don't dare attempt to fix it myself. For now I guess I'm just going to have to use the soft home button. Many thanks to anyone who can help me out.

  • by Yazoofiend,

    Yazoofiend Yazoofiend Jan 16, 2012 2:53 AM in response to NicoleLouise
    Level 1 (0 points)
    Jan 16, 2012 2:53 AM in response to NicoleLouise

    Hi

     

    As mentioned in some previous posts I had intermittent fault with my home button. I bought tools and new home button cable ribbon on eBay (ribbon was about 2.50). I replaced in about an hour. I am in Lincoln if you want I can do this if you get new ribbon only costs a few beers!!  Pm if you want.

  • by PhaseIII,

    PhaseIII PhaseIII Jan 17, 2012 7:54 AM in response to Yazoofiend
    Level 1 (0 points)
    Jan 17, 2012 7:54 AM in response to Yazoofiend

    Wow, 16 pages long and all these people with the same exact issue. This IS a manufacturers defect and Apple needs to address it.

  • by HoustonSteve2012,

    HoustonSteve2012 HoustonSteve2012 Jan 18, 2012 11:51 AM in response to mrdanang
    Level 1 (0 points)
    Jan 18, 2012 11:51 AM in response to mrdanang

    This is happening to my wife's iPhone 4 and also intermittently to my 3GS.  There are 16 pages of posts about this, and I see nothing in response from Apple support.  This is CLEARLY a real issue, and given the number of products I purchase from Apple, I am horribly disappointed in the fact that there is no effort to communicate with the users of their products (who are very loyal to their brand) regarding this manufacturing defect and how they plan to resolve it.  Even if the answer is: "there is something wrong with the way we designed the button and if you are not longer under warrenty, you are screwed" would be sufficient for me not to abandon their products.  But some response is required.

  • by AceNeerav,

    AceNeerav AceNeerav Jan 18, 2012 11:57 AM in response to HoustonSteve2012
    Level 1 (107 points)
    Apple Music
    Jan 18, 2012 11:57 AM in response to HoustonSteve2012

    like i said in another post... its time apple pause their chain of innovations for a while, and fix everything small and big in ther devices and softwares. apple products continue to be beautiful, spontaneous and feature rich, but they are lossing their integrity and solid structure.

     

    "like" if u agree. i'm gonna report this post to apple through their feed back channel.

  • by PhaseIII,

    PhaseIII PhaseIII Jan 18, 2012 12:11 PM in response to AceNeerav
    Level 1 (0 points)
    Jan 18, 2012 12:11 PM in response to AceNeerav

    AceNeerav, thats a good idea. I suggest everyone with this issue send apple a link to this thread via their feedback page.

    http://www.apple.com/feedback/iphone.html

  • by Caesar113,

    Caesar113 Caesar113 Jan 18, 2012 1:21 PM in response to HoustonSteve2012
    Level 1 (45 points)
    Jan 18, 2012 1:21 PM in response to HoustonSteve2012

    If you want a response from Apple, you'll need to call, email, or visit them at a Genius Bar. Apple does not make statements or provide support in these forums. It is community driven.

  • by sarkissianjean,

    sarkissianjean sarkissianjean Jan 24, 2012 9:18 AM in response to mrdanang
    Level 1 (0 points)
    Jan 24, 2012 9:18 AM in response to mrdanang

    I found a solution ! it's never a software problem it's always a hardware problem ! if you have issues with tha central/home button you should try to push hard on the button and make circles on the button (I eard a "click") like that if you had a bad contact it should solve the problem worrks perfectly for me !

    I tought about that when I remembered about the problem with my mbp unibody trackpad cliker.

    Hope it's gonna work for y'all

    Remember, put your finger on the button and push it hard during you're turning your finger around the button.

    look here for learning how to --> http://www.youtube.com/watch?v=z8o7G6qstIU

  • by Ronald Langley,

    Ronald Langley Ronald Langley Jan 24, 2012 2:43 PM in response to sarkissianjean
    Level 1 (10 points)
    Jan 24, 2012 2:43 PM in response to sarkissianjean

    Thanks for the tip. I tried what you suggested. I still can't press the button in the middle as normal, but I did find that making a circle around the outside of the button works. It isn't "fixed" but at least I can use my phone again.

  • by Njdotcom,

    Njdotcom Njdotcom Jan 25, 2012 1:34 AM in response to mrdanang
    Level 1 (0 points)
    Jan 25, 2012 1:34 AM in response to mrdanang

    SOLVED! Thanks to the person couple pages back.

    Removed the two screws. Pressed down in the area below the battery (behind the home button)

    Its been two days and home button is working like new!

  • by Caesar113,

    Caesar113 Caesar113 Jan 25, 2012 1:36 AM in response to axel bones
    Level 1 (45 points)
    Jan 25, 2012 1:36 AM in response to axel bones

    Unfortunately you'll find (at least in my case), that you'll have to do this about once a week.

  • by Njdotcom,

    Njdotcom Njdotcom Jan 25, 2012 1:55 AM in response to mrdanang
    Level 1 (0 points)
    Jan 25, 2012 1:55 AM in response to mrdanang

    Hmm I also "calibrated" my home button

    Open app

    Press top/hold button til shut off bar appears

    Held hold button til screen returned to normal

     

    Guess its wait and see

  • by Shahid Abbasi,

    Shahid Abbasi Shahid Abbasi Jan 27, 2012 3:15 AM in response to mrdanang
    Level 1 (0 points)
    Jan 27, 2012 3:15 AM in response to mrdanang

    Hi guys,

    I had the same problem. The solutions are simple:

    1.   Change your Thumb. That is, if you've been using right hand thumb, which most of us do, start using left hand thumb.

    2.   The home key hole in your iPhone screen protector must be properly aligned with the button. If it's not, you'll naturally be pressing it somewhat diagonally.

    3.    After we close an application, it's actually minimised, not closed. So, keep frequently checking by double clicking the home key. To close the minimised applications, keep your finger on one of then until you see red minus sign on them. Then touch the minus signs one by one to close them all. This will also increase your Internet and gamming speed.

     

    And, always ask this community, or search the web, before being robbed by an expensive technician.

     

    Hope it works!

     

    Enjoy!

  • by Dave Hutch,

    Dave Hutch Dave Hutch Jan 27, 2012 3:55 AM in response to Shahid Abbasi
    Level 4 (1,479 points)
    iPhone
    Jan 27, 2012 3:55 AM in response to Shahid Abbasi

    The issue is purely mechanical and can only be properly solved by replacing the Home Button.

    I did mine yesterday...see my posts here:

    https://discussions.apple.com/message/17415450#17415450

     

    All the instructions and info you need are here:

    http://www.ifixit.com/Guide/Installing-iPhone-4-Home-Button/3144/1

     

    Takes 2 hours and cost me about $20 shipped to the UK

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