Proxy authentication isn't working in 4.3.2

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Proxy authentication isn't working in 4.3.2

We are using a few iPads in our Enterprise enviroment.

We use a proxy to browse te web.

We have set the proxy in our wireless configuration and enabled the user & password.

However when we open Safari it keeps asking for our user & password. If we enter it we get a part of the site but then again it asks for the authentication again.

We have been testing this on an iPad with 4.3.2 & iPhone with 4.3.2

Both have the same problem.

Older iOS versions don't have any problems with the proxy and are working fine.

iOS 4.3.2

Posted on Apr 27, 2011 6:28 AM

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Answer 1

May 17, 2011 11:18 PM in response to cbaken

We have the same problem with iOS 4.3.3 😟

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Answer 2

May 23, 2011 9:26 AM in response to saschafromnuernberg

I configured 2 iphone4 today and upgrading to 4.3.3 fixed this issue with the first device then didnt work on the second device.

any ideas?

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Answer 3

cbaken Author

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May 24, 2011 6:05 AM in response to cbaken

After some more testing with 3 iPads with following OS, 4.2.1 & 4.3.2 & 4.3.3

We came to the conclusion that the credentials filled in for the manual proxy authentication are not working at all on 4.3.2 & 4.3.3

On 4.2.1 it works fine and the iPad is sending the filled in credentials to the proxy.

On 4.3.2 & 4.3.3 we get asked to fill in the credentials as soon as we browse any url instead of using the ones filled in for the Http Proxy.

I hope Apple is resolving this issue as soon as possible as we have been trying to help our customers as soon as possible.

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Answer 4

wingie

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Jun 3, 2011 5:48 AM in response to cbaken

same problem here, and works ok at 3.2 (iphone)

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Answer 5

Aug 26, 2011 3:10 AM in response to cbaken

Same problem here, with two ipads 4.3.5 (8L1), one ipad 4.3.3 and a IPhone 3GS 4.3.5 (8L1) When is there a solution for this problem? 😕

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Answer 6

cbaken Author

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Aug 26, 2011 3:39 AM in response to Jack Groot

I have made a ticket with Apple about this problem.

They have asked my loads of questions wich had nothing to do with the issue.

I answered them all but at the end they said the engineering team was aware of the issue.

I also had the feeling when they called me they were not going to fix this issue in this iOS because they are working hard to get iOS 5 stable and ready.

Too bad we have about 40 iPads with this problem atm 😟

I recommend all my clients to use 3G instead of our WiFi at work and login through SSL VPN.

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Answer 7

wingie

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Aug 26, 2011 7:35 AM in response to cbaken

at ios 5.0 beta 6, it's still not working. but we're gonne happilized by icloud and lots of more bugs.

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Answer 8

Sep 17, 2011 6:05 AM in response to wingie

We are testing some ipad's in our group and finding the same issue with Microsoft ISA 2006. Anyone got this working yet. We are testing ipads with 4.3.5

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Answer 9

PADPAD

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Sep 21, 2011 8:06 AM in response to VenkyMohan

Same here. Web Proxy authentication is not working

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Answer 10

Capttash

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Jan 4, 2012 2:41 AM in response to cbaken

We have upgraded to ios 5.01 on our work iPhone 4's and we have this problem with the proxy always asking for authenication when we use our Wifi to browse the internet. Has anyone got anywhere with this?

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Answer 11

Jan 5, 2012 1:58 AM in response to cbaken

The request for "Authentication for HTTPS proxy" has been popping up on my iPad at work ever since I updated to iOS 5.

Today I decided to time the intervals in which it pops up- every 12 seconds, regardless of whether I input the relevant username and password or not.

As you can imagine this becomes incredibly infuriating and un productive.

If I am not the only person having this sort of problem, can Apple please look in to addressing this or at least offer some kind of explanation as to why it keeps happening and whether or not it will be fixed in the near future?

Coming very close to throwing a lovely piece of technology at the wall in frustration.

Ta

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Answer 12

MagdiT

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Jan 22, 2012 9:41 PM in response to cbaken

Same here. Web Proxy authentication is not working for iphone 4 keeping asking for the proxy username and password

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Answer 13

Jan 25, 2012 9:35 AM in response to cbaken

"Authentication for HTTPS proxy" was NOT pupping on IPad iOS 4.3.5, once updated to iOS 5 the request for "Authentication for HTTPS proxy" has been popping up.

Same happened to Iphone and Ipod, it seems to be something buggy on v5.X versions.

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Answer 14

Matrix87

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Mar 13, 2012 6:53 AM in response to cbaken

I also have this issue also and is a real pain for our users. Is anyone close to resolving it?

Originally it would keep prompting for a username and password even if what you entered the first time is correct. We got round this problem by changing the port from the normal 8080 traffic to 8083 (first spare port). This stopped the issue of it keep prompting even if the details are correct. Not sure of the details of this.

Now it just prompts us once when the device is turned on (Even though we have entered details under the proxy settings). It remembers this for the session, so until the session timesout (which is currently set to 2 hours).

Would be nice if the iPad actually used the settings you entered under the proxy.

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Answer 15

Mar 27, 2012 7:04 AM in response to cbaken

I also have this issue. This happens on my iPhone 4 now with iOS 5.1. I insalled a profile on it using iPhone configuration utility, where I set up my corporate WiFi network and proxy server, including proxy user and password. It keeps asking for user/password and it does it several times. This also repeats every few hours, even if I don't leave the WiFi range.

Interestingly I have the same issue when I use iTunes on my Win XP laptop, with a wired LAN connection, but the same proxy server. There it also tells me my credentials are incorrect (even though I'm sure they are) and it finally always works, after I type it 4-5 times.

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