Today, I turned my iPad on and some grey and multicolor lines appeared. In portrait mode the lines are horizontal, in landscape they are vertical. There are also vertical lines on top of the colored horizontal lines that move left and right quickly. I hope that makes sense. The screen is still touch sensitive behind the discolored areas. I haven't ever dropped or hit my iPad. What can I do to fix this? Can it be fixed?
Thanks
iPad, iOS 4.2
Return it to an apple store for an exchange.
If no Apple store, contact apple support.
Thanks for your help. I'll call them this afternoon because I live several hours away from an Apple store. Unfortunately, my warranty expired last month for my first gen iPad. Do you think that I will just have to buy an new iPad 2 because it will cost too much to repair it?
Thanks again,
Ryan
Would you mind sharing the outcome of this? I just had the exact same thing happen with my first gen iPad and hoping you had a succesful resolution.
I called Apple customer service to see what my options were. Fortunately, my warranty still had two weeks before it expired. I sent my iPad back to Apple in the box that they had shipped to me. A couple days later I had a new iPad 1st gen at no cost to me. Everything went very smoothly and I haven't had any problems since. If your warranty has expired you can buy a 1st gen iPad from Apple for a few hundred dollars less than you purchased it for.
Best,
RTinnes
Thanks for following up. My warranty is expired, but good to hear that I won't have to pay full price for iPad2.
Rainbow and grey bars across screen
