Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Editor Tool Highlight Usability Problem

In the new discussion & reply editor, every tool in the toolbar highlights whenever the pointer is placed over it. This is not desirable because several tools that toggle features on & off also use the same highlighting to indicate their on or off status.


The problem with this is that if one turns on or off a toggling tool, there is no indication that its status has changed until the pointer is moved off the tool.


For example, if the spellchecker is turned on & I want to turn it off, clicking the tool gives me no immediate indication that I have done so. And since there is a brief (& sometimes not so brief) delay before the editor window shows the change, I might be tempted to click the tool again because I thought the first click was not recognized. The result is I have toggled the tool off & then back on again, so it seems as if the tool won't turn off.


The same problem can occur with the text style tools, for instance when trying to remove bolding from a highlighted word or phrase.


There are several solutions for this but I think the simplest & most intuitive is simply not to have the tools highlight when the pointer is over them. To indicate that they perform actions, the pointer could change from an arrow icon to the pointing finger one, just like they do elsewhere in the UI for things like the "Your Stuff" item at the top of the page. Highlighting should be reserved for status indication.

Posted on Apr 28, 2011 3:26 AM

Reply
Question marked as Best reply

Posted on Apr 28, 2011 5:16 AM

Agree that the TinyMCE implentation isn't the best, but it's at its worst when I've tried to:


Type format type spellcheck format type format spellcheck type format type spellcheck format ...


Best solution:


Type > Spell Check > Format > Add Reply


-or-


Type > Format > Spell Check > Add Reply


I think one is bound to get confused and frustrated toggling things on and off as they go.

31 replies
Question marked as Best reply

Apr 28, 2011 5:16 AM in response to R C-R

Agree that the TinyMCE implentation isn't the best, but it's at its worst when I've tried to:


Type format type spellcheck format type format spellcheck type format type spellcheck format ...


Best solution:


Type > Spell Check > Format > Add Reply


-or-


Type > Format > Spell Check > Add Reply


I think one is bound to get confused and frustrated toggling things on and off as they go.

Apr 28, 2011 6:26 AM in response to Tuttle

Tuttle wrote:

I think one is bound to get confused and frustrated toggling things on and off as they go.

That may be true but it is only because the UI uses highlighting for two different things on the editor toolbar, one of them amounting to unnecessary eye candy, at least for pointer driven interfaces. I don't know that much about TinyMCE but it is an Open Source Software Project so it should be possible to change this behavior.

Apr 28, 2011 10:39 AM in response to R C-R

The highlighting doesn't bother me but the fact that the Post Message button of the Advanced Editor doesn't when you use it to post the message does. There's not indication that you've clicked on the button until the message is posted and that sometimes takes longer than expected.


And the spelling feature is rather useless IMO as it doesn't offer corrections like Safari's spell checker does.

OT

Apr 28, 2011 2:04 PM in response to Old Toad

Old Toad wrote:

And the spelling feature is rather useless IMO as it doesn't offer corrections like Safari's spell checker does.

Not that I am in any way defending the rather lame by comparison spell checker built into ASC (which I guess is actually built into the TinyMCE editor Tuttle mentioned earlier), but it does offer corrections, for instance as shown below:


User uploaded file


Are you sure you have it turned on (highlighted icon) & are 'left' (normal) clicking on the word with the wavy red underline to show its suggestions?

Apr 28, 2011 3:21 PM in response to Old Toad

Old Toad wrote:

But it's there.

It is there but it is vastly inferior to the OS X spell checker. For example, it marks 'abc' (with the single quotes) as a misspelling & suggests "ac" (with no quotes at all) as one of the possible replacements. It has no "learn spelling" option. It is quirky if toggled off & on: in the example I provided it marked ASC as a misspelling but it did not do so here until I toggled it off & back on.


Once someone explained to me that the OS X contextual menu could always be invoked with a control click (but not necessarily with a right click), I have not bothered to turn on the ASC checker except for tests.

Apr 28, 2011 6:24 PM in response to TildeBee

I'm not sure if this works or not, but I've been experimenting with some of the things people are talking about. If you are in the advanced editor box, underneath the box is your product list. I think if you check it, than the product shows up. At least I am trying that. If it doesn't work, I was wrong. I did this on one of my earlier questions and couldn't remember how, but I think this is it.


Laverne's Mom


what's also weird is that undeneath the Product is the post you are responding to and instead of points, it tells how many posts the user has. Shows you with 16,603 since Jan 15, 2004. I wonder why it would be there.


🙂

it worked.

it shows up. But I bet you have to check that box every time you reply to a post.

Editor Tool Highlight Usability Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.