12 Replies Latest reply: Sep 23, 2011 5:56 AM by vandinem
jamesfromhinesville Level 1 Level 1 (0 points)

I just got a Ipad 1 and was trying to charge it up and Iget this message at the top were the batt. is sayin not charging. and I know the cables are good because I can charge my Itouch and classic with it,what could be the problem. any help will be greatful. jamesfromhinesville.


iPad, iOS 4.3.2
  • 1. Re: ipad not charging message
    Demo Level 9 Level 9 (76,345 points)

    If you are trying to charge your iPad by connecting to a USB port on your computer, it may be charging but very slowly and you will get the not charging message. Most computers do not supply enough power through the USB port to charge the iPad effectively. You must use a high powered USB 2.0 port. The iPad requires more power that the iPod does in order to charge.

     

    You should use the supplied dock connector that came with your iPad and charge it with the wall charger to get the best results.

     

    Read this about charging the iPad.

    http://support.apple.com/kb/HT4060

     

    This was pointed out in another post today. Read this as well.

    http://www.tuaw.com/2010/04/08/confirmed-not-charging-ipad-does-recharge/

     

    Message was edited by: Demo

  • 2. Re: ipad not charging message
    aetc54 Level 1 Level 1 (0 points)

    I have an iPad2 and I gt the message all the time whether plugged into mains via the dock or on USB 2 sockets.

    It does charge ok, quite fast when on the mains...

    0ust be a bug that needs addressing in the electronics

  • 3. Re: ipad not charging message
    Demo Level 9 Level 9 (76,345 points)

    Not sure what you mean by "mains". The iPad is not designed to charge efficiently if you use a USB port on your computer. If it charges properly when you use the adapter and plug into the wall socket, that's the way is supposed to work. It's not a bug that needs addressing at all.

  • 4. Re: ipad not charging message
    aetc54 Level 1 Level 1 (0 points)

    "Mains" is an English term meaning the main power supply sockets within the house.

    When plugged into the 250v supply socket the iPad2 still says "not charging".

    If not a fault and is connected as you suggest, which is presumably the correct connection,  what other possibility would there be?

    The iPad was purchased in the USA and works well overhere in the UK, otherwise (thus far).

    The connection is via a power socket plug adaptor (250v to the USB) connection onto the cable supplied with the iPad. The USA power socket adaptor is not being used.

  • 5. Re: ipad not charging message
    aetc54 Level 1 Level 1 (0 points)

    Looked around the internet and this is being found by many users. It is charging even when plugged into a USB sicket, be it very slowly. It is charging when plugged into the main wall power socket, quite fast and her on mine in the UK still says not charging. It would appear that the 'software/hardware/firmware is not programmed correctly to detect/report the actual charging amount. It is looking for a certain set throughput of charge and if that is not reached then reports "not Charging". I suspect the reason mine is not showing it is charging is the 250v to USB adaptor is not passing the expected correct voltage levels and/or watts to the iPad. maybe if I had used a 'genuine' Apple adaptor here in the UK the message might be correct. I will check this at the Apple store tomorrow. What ever the findings this has to be a bug in that it is not showing truly what is really happening.

    In my experience of sofwate and firmware this needs an update.

  • 6. Re: ipad not charging message
    Demo Level 9 Level 9 (76,345 points)

    aetc54 wrote:

     

    maybe if I had used a 'genuine' Apple adaptor here in the UK the message might be correct. I will check this at the Apple store tomorrow. What ever the findings this has to be a bug in that it is not showing truly what is really happening.

    Sorry, I didn't see where you were living and I wasn't familiar with the termed mains - obviously.

     

    If you are using the Apple supplied wall adapter and plugging into the wall socket as Apple recommends you should not receive the "not charging" message. If you plug the iPad into a USB port on your computer you can get the message and the iPad may still be charging although at a very slow rate. If you read the links that I posted above on April 29th, you would have read the very same thing that I am saying here.

     

    If you are using the "genuine" Apple power adaptor and the cable that was supplied with the iPad, then indeed something is amiss if you get the "not charging" message. Good luck at the Apple store!

  • 7. Re: ipad not charging message
    aetc54 Level 1 Level 1 (0 points)

    Ok, The Apple Store genuine adaptor charges correctly (as you would expect) and on the iPad is the battery Image and percentage charge showing as you would also expect.

    The adaptor I was using was a non-apple UK supplier wall socket mains adaptor. That is now in the bin.

     

    Out of interest I also used the supplied US 110v adaptor in our UK shaving socket set at 110v and that also showed the battery image and percentage charge.

     

    Morale of the investigation- only expect perfection when you buy only Apple products, through and through.

     

    PS I did read you links ahead of commenting. What was confusing  was the power going via the non-apple wall socket mains adaptor was not correct but one would assume they would be identical , but they are obviously not the same wattage power.

  • 8. Re: ipad not charging message
    Demo Level 9 Level 9 (76,345 points)

    aetc54 wrote:

     

    Morale of the investigation- only expect perfection when you buy only Apple products, through and through.

    I'm sure Steve Jobs would agree! I'm glad you got it all sorted out.

     

  • 9. Re: ipad not charging message
    stevenfrom Level 1 Level 1 (0 points)

    When it says "Not Charging", it is charging fine at lower current. It is an Apple scam to get you to buy more expensive extras like chargers for your iPad. Any everyday USB will charge it, a Bose dock will charge it, just more slowly which is better for the battery anyhow. It will always say "Not Charging" unless it is an Apple product charging it. A scam, period. Don't be suckered by Apple into buying lots of expensive goodies, that is all it is., a scam. Apple is the new IBM, all serve without question.

  • 10. Re: ipad not charging message
    dabberdog Level 1 Level 1 (0 points)

    Oh please... Conspiracy theorists are everywhere. (I've been guilty myself, probably more than most), but I have my iPad2 plugged into a USB 2.0 port on a macbook pro with the original Apple supplied cable and I am getting "not charging". There are enough real scams out there to avoid. Apple obviously would prefer that you purchase only Apple products, but this particular issue is far from a cut-and-dry example of a scam. Interesting that you use IBM as an example. The ThinkPad was the only laptop to own for years. Sometimes it works out to trust a brand that has treated you right.

  • 11. Re: ipad not charging message
    brendanfromhalifax Level 1 Level 1 (0 points)

    My iPad2 is giving the same "not charging" message when plugged into the wall using apple components. I tried different sockets around the house and got the same outcome. My blackberry charges fine in the same outlet. It must be the iPad2's software/hardware.

  • 12. Re: ipad not charging message
    vandinem Level 1 Level 1 (0 points)

    I get this on an original iPad when I plug the USB cable into my ThinkPad at work.  Charging works fine when plugged into my MacBook Pro at home, or when plugged in via the wall adapter.  Currently experimenting to see if it is charging anyway, despite what the 'Not Charging' message suggests.  Very bush league.