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hard drive failed how do I get my purchases back?

After just a year + 3 months my iMac hard drive failed. Now I need to try to get my $$$ purchases back from iTunes. Anyone been down this road???

iMac, Mac OS X (10.6.7)

Posted on Apr 29, 2011 3:53 PM

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2 replies

May 1, 2011 7:45 AM in response to monicafrommcmurray

I experienced a similar situation where my hard drive that contained my library failed. Unexpectedly, the failure also corrupted by backup drive.


There is some hope though. If you contact iTunes Store Customer Support and explain the situation, they may provide you with a one-time exception to re-downloading purchases. If they do, they may let you re-download everything that you have ever purchased. Make sure to create a backup of your downloads on at least another hard drive or other media.

hard drive failed how do I get my purchases back?

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