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All replies
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Helpful answers
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May 13, 2011 9:49 PM in response to R C-Rby ZannahBT,RC-R, I agree with your assessment completely and stand corrected about confusing viruses with Trojan horses. Nevertheless, these Trojan horses are very nerve-wracking for most non-tech users when they are subjected to them (as evidenced in this thread), as this one was to me before I realized what was going on.
Thank you for your enlightened comments
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May 13, 2011 10:17 PM in response to WZZZby aafearn,Thankd WZZZ!! Super helpful!! I learned that lesson the hard way! Next time I will do my research before giving out my credit card number! I guess I was just feeling generous today!
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May 14, 2011 3:07 PM in response to MacJosephby elizabethfromfort myers,In my activities monitor, there is no MacDefender, there is MacProtector, is that the same?
Thanks for your help!
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May 14, 2011 4:04 PM in response to babowaby elizabethfromfort myers,Thanks so much for your help!
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May 14, 2011 10:51 PM in response to aafearnby Dolphbucs,referring to the link I posted earlirer for MacDefenderKiller it is a link to the MacUpdate website. They are highly reputable and have an extensive vetting process .... in other words they don't post something until they've checked it out. Understandable that you're leary about downloading something else, and if you can remove it manually following the other instructions that is probably best, but for those that would rather or need to use a tool MacDefenderKiller is a good choice. BTW, it does remove several of the variants such as MacProtector. And it is Free.
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May 15, 2011 1:46 PM in response to Dolphbucsby MadMacs0,I don't really doubt that MacDefenderKiller is not everything it says it is. It comes from what appears to be a legitimate web page, etc. But I won't be using it personally because I don't know exactly what it does. I know that it runs an AppleScript but it was compiled as a run only script so I'm unable to judge it's effectiveness. Certainly the developer is within his rights to do so to protect his work, but I would feel better about it if he at least provided a detailed description of what happens.
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May 16, 2011 7:30 PM in response to MadMacs0by Dolphbucs,How many developers really give us that info or more make their apps open for examination ? I've been using the MacUpdate site since I got my first Mac and have never had any app I got from their site do any damage to my system.
I understand the disclaimer, but are the people who need this software really going to be able to understand any description the developer put out there ? Do we know the developer wouldn't respond to a request for such information if asked ? All I can say is I trust MacUpdate as much as I trust the Mac App Store ... they have too much to lose to NOT have tested this thing out before listing it.
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May 17, 2011 12:20 PM in response to anne eby lindafromsandy lake,Aaah! Help! Was just browsing MSN and "Apple Security Center" popped up and told me that I am totally infected. I called Apple and the tech advised that this has been happening for the past two weeks. He told me to buy the Virus Barrier Plus from Intego for $9.99, run it and it will delete the problem. Well - NO - didn't work. I even tried the free version. Both scanned and told me that the IMac is fine. I did find "MacProtector" in my applications so I dragged it to the trash. Also, I went to Activity Monitor and forced quit MacProtector. The irritating red shield at the top right is now gone but I'm afraid it'll come back based on previous posts. Does anyone know what else I should do. For now, the **** pop-ups have stopped but I don't know for how long.
Thanks.
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May 17, 2011 12:31 PM in response to lindafromsandy lakeby laverne's mom,Try this http://www.reedcorner.net/news.php/?p=138
and read this for more information on viruses, other malware etc
http://www.reedcorner.net/guides/macvirus/
and search this forum for MacDefender or Mac Protector or Apple Security Center. There have been a lot of threads and one of them will have the information you need.
Laverne's mom
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May 17, 2011 12:42 PM in response to lindafromsandy lakeby MadMacs0,lindafromsandy lake wrote:
Aaah! Help! Was just browsing MSN and "Apple Security Center" popped up and told me that I am totally infected. I called Apple and the tech advised that this has been happening for the past two weeks. He told me to buy the Virus Barrier Plus from Intego for $9.99, run it and it will delete the problem. Well - NO - didn't work. I even tried the free version. Both scanned and told me that the IMac is fine.
I'm surprised to hear that. My impression was that Intego was on top of this, but perhaps the signature has changed sufficiently to slip by now. You might want to let them know.
I did find "MacProtector" in my applications so I dragged it to the trash. Also, I went to Activity Monitor and forced quit MacProtector. The irritating red shield at the top right is now gone but I'm afraid it'll come back based on previous posts. Does anyone know what else I should do. For now, the **** pop-ups have stopped but I don't know for how long.
As far as we collectively have been able to determine you have done everything you need to for now. The most important thing for you to do going forward is to never enter your admin password to install something on your computer without knowing that it comes from a reputable source and what it will do once it's installed.
There are one or two files remaining in your Downloads folder that could start this cycle all over again if you don't follow the above advise, so you might want to trash those, as well. If you plan on helping Intego don't trash them until you've talked to them as they may want you to send one to them. Those files should be called "MacProtector.mpkg" and "anti-malware.zip" but could have new names.
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May 17, 2011 1:01 PM in response to laverne's momby lindafromsandy lake,Thank you Laverne I'll try that.
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May 17, 2011 1:04 PM in response to MadMacs0by lindafromsandy lake,Thank you MadMacs0 i will try that also
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