6 Replies Latest reply: Aug 11, 2014 7:30 PM by Restlesscoin Branched to a new discussion.
AppleGir1 Level 1 Level 1

I'm getting Pop Ads via Google Chrome / Safari / Firefox all of a sudden in the last 2 weeks. I use a Mac Book Pro OS X (10.6.4). I've never had pop up problems w/ Mac before, I've been using Mac for a few years.  I've also been using Google Chrome ever since it came out and haven't had any pop ups occur.  However, in the last 2 weeks, I'm getting pop ups all the time.  Sometimes when I click a link, it redirects me to a pop up first.  My settings on Chrome are still set to "Do not allow any site to show pop-ups."  However, they are still popping up.  How do I stop the pop ups?

Updates:

  • Also, even if I don't click a link, I'm getting pop ups. 4/24/11
  • I've ran 2 different Anti-Virus programs (Sophos & MacScan) and done a full scan w/ both and it comes back as clean --> no virus / malware detected.  Also, seems like i'm also getting pop ups on Safari and FireFox as well.  Altho the frequency on those is less than Google Chrome.  Any other Mac user facing this issue? 11:21 AM

 


MacBook Pro, Mac OS X (10.6.7)
Solved by AppleGir1 on May 6, 2011 4:57 AM Solved

THIS PROBLEM IS SOLVED!!!  5 DAYS & COUNTING AND NO POP UP ISSUES!   I came across a blog (can't remember which one now) and realized maybe its not my Mac, maybe its the DNS (Wireless) that I'm connected to that is corrupt. I noted what my DNS address was by clicking on the Apple icon on the upper left hand corner of my laptop and then navigating to System Preferences > Network > Advance (button) > DNS (tab) on Mac. I don't know anything about how DNS stuff works, but I am in a location where there are several restaurants / coffee shops around me with free wi-fi. So, I went and connected to a different restaurant's free wifi. Then I went back and checked my DNS address and it had changed to something new. And under the new DNS address, I haven't had any redirects yet! I went back and tested all the links via Safari that I was previously getting redirected from (including this one) and no redirect issues! YAY!!! Since then, I've been using a wireless card device w/ a different DNS.  5 days later, I still haven't gotten any pop ups!!!  So, I guess the issue was w the DNS (wireless) that I was using, not with my laptop. Hope this helps anyone else that may get this issue, worked for me!

~AppleGir1

  • MacJoseph Level 3 Level 3

    AppleGir1

     

    Have you installed Ad Block Plus for Chrome and FF? try installing those. for Safari you can install GlimmerBlocker. If you feel you must have virus protection/malware protection Sophos is good, but ClanXav is recommended. I would say with certainty you don't have a virus. The redirect links are malicious links that kind of take over your browers. Be careful what you're clicking on out in the Interwebs. Stay out of the back alleys of the Interwebs as a note of caution. Hope this helps.

     

    Joseph

  • AppleGir1 Level 1 Level 1

    Joseph:  No, haven't installed Ad Block Plus yet.  I'll give ClanXav a try as well.  I'm usually pretty careful about what I click on the web so not sure how I got this thing, but its a pain big time!  Will try your suggestions and let you know if it stops the ads!  Thanks a ton for the suggestions & recommendations!

  • MacJoseph Level 3 Level 3

    AppleGir1

     

     

    Try installing the AdBlock Plus extensions for FF and Chrome. See if that helps.

     

    Regards,

     

    Joseph

  • AppleGir1 Level 1 Level 1

    Hi Joseph, unfortunately, AdBlock didn't help either.  Then, I also re-installed all the browsers (Safari, Firefox) and got rid of Chrome, but that didn't help either.  HOWEVER, I FIGURED OUT THE ISSUE & I'LL BE POSTING THE RESOLUTION SHORTLY!!!

  • AppleGir1 Level 1 Level 1

    THIS PROBLEM IS SOLVED!!!  5 DAYS & COUNTING AND NO POP UP ISSUES!   I came across a blog (can't remember which one now) and realized maybe its not my Mac, maybe its the DNS (Wireless) that I'm connected to that is corrupt. I noted what my DNS address was by clicking on the Apple icon on the upper left hand corner of my laptop and then navigating to System Preferences > Network > Advance (button) > DNS (tab) on Mac. I don't know anything about how DNS stuff works, but I am in a location where there are several restaurants / coffee shops around me with free wi-fi. So, I went and connected to a different restaurant's free wifi. Then I went back and checked my DNS address and it had changed to something new. And under the new DNS address, I haven't had any redirects yet! I went back and tested all the links via Safari that I was previously getting redirected from (including this one) and no redirect issues! YAY!!! Since then, I've been using a wireless card device w/ a different DNS.  5 days later, I still haven't gotten any pop ups!!!  So, I guess the issue was w the DNS (wireless) that I was using, not with my laptop. Hope this helps anyone else that may get this issue, worked for me!

    ~AppleGir1

  • Restlesscoin Level 1 Level 1

    This tool Worked for me.

    http://www.thesafemac.com/art/