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Expanding battery

Hi all,

My MacBook's battery is physically expanding. The battery touches the trackpad from the underside and trackpad 'clicks' don't sound. My computer is 2 years old and the battery health is 80 % with 181 charge cycles. I calibrate the battery regularly and have no other issues with the computer or the battery. The other thing I noticed is that when I wake up the computer from overnight sleep, the battery appears to be normal and the clicks sound. Also, this only happens for corner clicks, I can click properly in the middle.


Thank you

MB5,1(6th generation), Mac OS X (10.6.7), Ubuntu box (self-made) iPod nano (2g)

Posted on Apr 30, 2011 11:30 PM

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Question marked as Best reply

Posted on Apr 30, 2011 11:33 PM

Hi


Whatever you do, DO NOT REMOVE THE BATTERY YOURSELF, please.


If you remove the battery, then you will have no chance getting this covered, Apple will say that removing the battery caused the damage.


What you need to do, is get in contact with Apple, or take the machine to an Apple Retail Store (only Apple can authorise an out of warranty exception) and request that the battery be covered. I cannot guaruntee that it will be, but this is your best course of action


Good Luck



😀

31 replies
Question marked as Best reply

Apr 30, 2011 11:33 PM in response to tartarsauce

Hi


Whatever you do, DO NOT REMOVE THE BATTERY YOURSELF, please.


If you remove the battery, then you will have no chance getting this covered, Apple will say that removing the battery caused the damage.


What you need to do, is get in contact with Apple, or take the machine to an Apple Retail Store (only Apple can authorise an out of warranty exception) and request that the battery be covered. I cannot guaruntee that it will be, but this is your best course of action


Good Luck



😀

Apr 30, 2011 11:37 PM in response to tartarsauce

I would immediately make an appointment at your nearest Genius Bar to have them look at it. A swollen battery is not something to ignore; depending on the circumstances, Apple may replace it free of charge even if you are out of warranty due to your relatively low cycle count; if they do not (since they wouldn't have to), you should replace it.

May 1, 2011 12:14 AM in response to TaylorN90

TaylorN90 wrote:


What I meant was, even if it is out of warranty, and the battery is expanded (and you removed it WHILE it was expanded), Apple still may replace the battery, and possibly even cover the damage done to the machine.

And here is what you said in your earlier post:


My point is, if you remove the battery Apple WILL NOT (and I know for a fact) cover ANY damage caused to the machine, and possibly even the battery.


You've lost me in your contradictory statements.

May 1, 2011 12:20 AM in response to babowa

IN THE MACHINE'S CURRENT STATE (BATTERY EXPANDED/BULGING ETC), IF ANYONE OTHER THAN AN APPLE AUTHORISED SERVICE PROVIDER WERE TO REMOVE THAT BATTERY (RIGHT NOW, NOT IN THE PAST...NOW) THEN THERE WOULD BE NO CHANCE OF APPLE DOING ANY SORT OF OUT OF WARRANTY EXCEPTION ETC. EVEN IF THE MACHINE WAS IN WARRANTY, AND SOMEONE WERE TO REMOVE THE BATTERY, APPLE WOULD ONLY COVER THE BATTERY UNDER WARRANTY, AND NOT THE DAMAGE CAUSED TO THE MACHINE, AS IT COULD BE ARGUED THAT SOMEONE REMOVING AN EXPANDED BATTERY, IS WHAT CAUSED THE DAMAGE TO THE MACHINE, AND NOT THE EXPANDED BATTERY ITSELF.

May 1, 2011 9:31 AM in response to TaylorN90

1. There is absolutely no reason to be so rude.


2. I cannot find any verbage covering this in the warranty (aside from the fact that batteries are considered consumable parts and not really covered by a warranty):


"This warranty does not apply: (a) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with non-Apple products; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external causes; (e) to damage caused by operating the product outside the permitted or intended uses described by Apple; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to a product or part that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the product or ℹ if any Apple serial number has been removed or defaced."


Not that it matters to me, but it may matter to the OP if they are basing their decisions on your advice because you are still contradicting yourself. But, since I prefer not to have a conversation with someone who is shouting at me, I am done with this thread.


For the OP: good luck with your visit to the store!

May 1, 2011 9:57 PM in response to TaylorN90

Guys, please don't fight!

OK, here are some updates:

I called AppleCare and told them the situation. The guy on phone understood the problem (cheers!) and said that my battery is out of warranty as my computer is 2 years old. Moreover he said that the battery has expired (300 cycles or two years).

Anyways, he filed a case and asked me to approach the nearest service provider.

So I have my fingers crossed 😉

Expanding battery

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