Got receipt for an unauthorized purchase, please help!

FYI - I got my refund on the same day I reported the issue and my account has now been reactivated. I've spent the amount on my gift card and won't be adding any more until Apple has fixed this obvious security flaw in the store.

That is good to hear, hopefully I will get the same outcome. Thanks 🙂

Another victim here. I woke to find an attempted $99.99 store credit charge, then a successful $9.99 one--because I don't keep a large balance. Have emailed Apple... hope they get this fixed asap!!

Another victim here. Store credit $22 stolen for KAMMA GAMES Poker chips. I do not keep a credit card on iTunes and recommend same for everyone else.

Had the same thing happen, mine was for$99.99 for 15m in chips in app purchase, same story never down loaded the app. I sent email to apple and they issued a credit for the total amount. I only had 5-7$ in my account and no credit card associated to it. Now my account shows $105. Balance not sure if I will get a bill or what. Shame apple doesn't have a number you can call. Maybe we should all be looking for a new tablet if apple can't do better than this!!!

Another victim here. Received a receipt for poker chips-never bought them, don't even know what the game is. I tried to contact someone yesterday via phone, only to be told by Apple Support that itunes has no phone contact. I emailed yesterday and am still waiting to hear. My gift card amount was wiped out.

It's been over 24 hours since my first report and I have not yet heard a peep from Apple. Grrr...

Wow! This is unbelievable! I had the very same thing happen to me. I added a $25 gift card to my account Tuesday, May 10th and on Wednesday, May 11th, I was billed for $22.98: $19.99 for Texas Poker 1.5 m chips & 100 additional chips for $2.99. It wiped out nearly my entire gift card. I called Apple and got a refund, but they've deactivated my account and I can't get it re-activated yet. I had noticed on my iPhone, the message "please enter your iTunes password" kept popping up after I added my gift card. After having done that several times, I finally entered it because I was in an app that just updated, and I thought the app hadn't updated al the way.

Even with the purchase, I still don't have texas poker on my iPhone, either.

Now, even with in-app purchases disabled on my iPhone and my iTunes account deactivated, , my password box still keeps popping up on my iPhone, and I'm guessing that's probably because there's a little money still left on my account from the gift card.

It's seems this Kamma Games company has somehow figured out how to tell when someone adds a gift card to their account and then gets the $ from the card. Apple NEEDS to investigate this. we need to keep pushing the issue.

Now 48H plus since my first email, 24 plus on my second. Both received the "we got your email" replies but NOTHING else from Apple. I've been a huge fan for decades, but I'm seriously angry/frustrated now.

Its been a week now and I did get a response from one ITunes person that said the case was being investigated - whatever that means. He did give me 2 song credits ... $57 left to recoup. He asked for minimal information - last authorized purchase. Yesterday I received another email from another ITunes rep - or so the email stated - this time she asked for other information to reactivate my account for me (which it hadn't been deactivated) including the last 4 digits to my credit card. I will not provide anything personal to these people. The biggest red flag to me was her name in the email is Laura (probably a coincidence, but ...), and my AppleID had been reset to laurafromtowson and my billing address changed to Towson, MD at the time of the hacking. I know there is a place to report anything that is suspicious to Apple, but I can't seem to get back to that site. The other red flag from this second email is that there are words that have been mistyped. It seems, in looking at other people's discussions on these boards, that the basic introductory paragraph is a script that everyone receives - this one appears to be a bit different. I think I'm just getting paranoid now!! :/

Same thing happened to me. I had $32 or so of credit from gift cards and they charged $19.99 and $9.99 worth of poker chips. Has anyone checked out this app...does it allow a player to convert his unused chips back to cash?? Seems like that would run afowl of money laundering regulations.

NOTE TO ALL: Kamagames.com home page includes writing in Russian. I'm guessing that we're all victims of some sort of foreign scheme. Still, Apple has to answer for how it happened.

Add me to the list. Kamagames drained my remaining gift card credit that I purchased from a chain pharmacy store. I found the charge on Wednesday and contacted Apple immediately (via email). It is now Sat and I still haven't heard anything. I don't understand how Apple can have such a glaring whole in their security and not do anything about it.

Add me to the list of Kamagame poker chip buyers-NOT . Got charged for $32+ on 5/11 from a gift card acct. Reported it to iTunes Support & am told amt will be credited back to acct. Acct was disabled until I supplied some additional information. And, changed password at the same time. Since these charges are from the Kamagame app, is Apple looking into the authenticity of this company or the app source?

So, ITunes is officially done with me! They are not refunding my store credit since I was hacked in December and they refunded the $17 then - its a one time courtesy apparently, so be careful! Bummer that this hacking was for much more money!! Anyway, when I asked what the resolution of my investigation was I was told that "For my protection" they could not elaborate on the findings - my guess is there was no investigation and there were no findings. I almost choked on the "For my protection". As if protecting me was a priority!! Laughable! The "person" suggested that I speak to my attorney. They could speak to Apple Litigation and subpoena my account activity. No need to do that! I know what I have authorized purchases for - I keep ALL of the receipts - including the email notification of my unauthorized purchases. I was again referred to the "safe practices" information ... a lot of good that did me! I have changed our password several times since December and my account is still vulnerable. Until I can find another way to legally download songs and load them onto an MP3 player, I will change my password weekly. I hope that my songs in my ITunes library will be able to be added to another device, but I doubt it. If anyone knows how to download songs other than from ITunes that is legal and can go into my library I would love to know. I am done with ITunes after this - I feel bad for my son who LOVES to download songs. 😟