Skip navigation

Where is my iphone backed up on my pc

759 Views 2 Replies Latest reply: May 1, 2011 12:52 PM by lozibear RSS
KEWTexas Calculating status...
Currently Being Moderated
May 1, 2011 12:42 PM

I have been having issues with my home button and proximity sensor on my iPhone 4.  The Apple Store said over the phone to restore it.  I asked if it would screw up all my settings, and the guy said no, it would be the same.  Not only did it screw up all my settings, but I lost three years of data in the process...text messages, app data (yup Angry Birds progress gone) and pictures...yes, they are backed up in a million different folders on my PC, but I wanted them in that one on my phone.  Every time I tried to restore it said:  "iTunes could not restore the "iPhone" because the backup could not be saved on the computer.  I am in the Apple Store now syncing a new phone because the home button issues made it worth replacing, but the Genius said all my data is lost.  I guess I have it set to override everytime I back up...can't figure out how to change that, but shouldn't backups be saved somewhere on my system???  I really would like to get all that data back.  Genius said she doesn't know PCs and no one else in the store knows PCs.  Um...ok.

iPhone 4, Windows 7

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.