5 Replies Latest reply: May 1, 2011 3:20 PM by Allan Sampson
Climacus Level 1 Level 1 (0 points)

I recently had to reinstall my PC and consequently iTunes. Now I have an empty iTunes library. I have managed to get my music, pics en vids of my iPhone 4 and add them to the library but i can't sync my apps. I want to import them in iTunes but i can't figure out how because when I try to sync the apps i get a message that the iPhone is synced with another library and that a sync will erase all my apps and replace them with the apps in my empty iTunes library. That I don't want, offcourse, because I have some purchases that are quite expensive to rebuy.


Another problem is that my iPhone "hangs" in trying to download updates that are bigger than 20 mB. Every five seconds I get a messages that the updates are bigger than 20 MB and that i need to download them with iTunes which i can't do becuase of the above mentioned problem.


What can I do?

iPhone 4, Windows Vista
  • Jim VanLeeuwen Level 6 Level 6 (18,820 points)

    Prevent automatic syncing one time, without changing settings:  Open iTunes. Then, as you connect iPhone to your computer, press and hold Shift-Control (on a PC) until you see iPhone appear in the sidebar.  Then use the iTunes File menu > Transfer purchases from XXX;s iPhone.  This should transfer your apps to iTunes.


    If you still have trouble, you can download your apps again without charge. this explains how: 


  • Allan Sampson Level 10 Level 10 (123,380 points)

    For future reference since this won't be the last time you have to reinstall Windoze, your iTunes library should be included with your computer's backup along with all other important data, and all apps on your iPhone should be in your iTunes library. Follow the instructions included with this link for including your iTunes library with your computer's backup to avoid this the next time you reinstall Windows and/or reformat your computer's hard drive.




    Assuming you have re-authorized your computer with your iTunes account with iTunes, with your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.


    And for more future reference, you can re-download apps and you won't be charged again for a purchased app as long as you use the same iTunes account to re-download the app that was used to purchase the app originally.



  • Climacus Level 1 Level 1 (0 points)

    Thanks for the quick reply. Your suggestion seems to work. I'm a happy man!

  • Climacus Level 1 Level 1 (0 points)

    Thanks, I guess Windoze is the way Mac-users refer to microsoft OS? And I guess your right: it won't be the last time! lol

  • Allan Sampson Level 10 Level 10 (123,380 points)

    You're welcome.


    Windoze is the short version that I use. The long version is the swiss cheese for security, upside down and backwards very poor copy of Apple's GUI.


    Since OS X was released 10 years ago, not once have I had to reinstall any OS X version on any of the Macs I've used during that time. No registry errors to deal with, and no constant virus, adware, and spyware concerns. I've had to use Windows at work, which made it an easy decision for me in regards to where my person money has always been spent with a PC at home.