data recovery

so this drive which has data on it will not run. I have a bytecc usb 2.0 drive mate

User uploaded file

that I plugged the drive into and I would not spin up.


now oddly, the bytecc usb 2.0 drive mate used to have a red light indicating power and a green light indicating connection. now the red light does not work, however I tried another drive and it spins and was recognized by the bytecc usb 2.0 drive mate.


so... assuming its only the LED red light that burnt out on the bytecc usb 2.0 drive mate so I assume its the drive motor itself.


SO...


can I open the drive,


User uploaded file


take out the disk (pallette) and put that disk in another drive which I know works in order to read the info on the dead disk? will that work or am I going to encounter more problems?


some videos on Youtube say you need a clean room, but there are others that show drives open and running in a regular room like the pic above.


yet other videos show that the circut board could be replaced without having to open the drive box itself.


so then I said to myself, "self, instead of waiting for the mail for a board from ebay etc, why not buy another Western Digital drive, and swap circut boards?" if it worked, alt least the drive with the data on it would be working again - but I dont know if its the board, or the motor etc. it wont even spin up!

Posted on May 1, 2011 5:45 PM

Reply
15 replies

May 1, 2011 8:41 PM in response to M-323

Well yes, it can be done putting the Platter in a good drive, even without a "Clean Room", but results wll vary, I've done it & succeded 2 out of 7 times! 🙂


And your non "Clean Room" is guaranteed to be cleaner than mine, I think the question boils down to how important this data is, & ifr it's worth Professional Data Recovery around $600, if just an exp[eriment & you could stand muxing it forever... I'd say go for it.

May 1, 2011 11:50 PM in response to M-323

M-323,


What tools do you have at your disposal? Next, could you please post the details on which drive you have? Finally, do you have a spare power supply?


If you plug the hard drive into a separate power supply, jump the green and black leads to trigger the power supply to start up, you should hear the drive platters spin up. If you cannot get that much out of the drive, you need to think hard about how much the data is worth. To make sure you have the power supply on and working, plug in a spare CD-ROM drive. If the button will open and close the tray then you know you have power to the drive plugs.


A little history. Twenty years ago, drive lubrication would get sticky. You would turn on the drive and it would not make noise. The platters were not spinning. The recommended method for giving HD CPR was to find the screw that held the platter spindle in place. Get a wooden or plastic handled screwdriver. Hold the screwdriver upside down about two inches above the designated screw. Plug in the hard drive and make sure it has power. Gently drop the screw driver onto the hard drive spindle screw. Oftimes this would jar the hard drive platters, the motor would start spinning and you could mount the hard drive on the desktop. Once the drive mounted on the desktop, you made an immediate backup of that drive and never trusted it again.


You do not want to jar the hard drive if the platters are already spinning. You do not want to jar a drive in such a way that the heads jump off the platters. Newer drives can park the heads off the platter but older drives are not so forgiving.


Once you open up a drive, you introduce dust. As long as a dust particle does not land in the path of a read head passing over the platter at 7200 rpm you are fine. Once you have a collision, you have problems.


Start with raw power to the drive to see if it will spin up. Then post back for more drastic measures.


Jim~

May 2, 2011 7:17 AM in response to Appaloosa mac man

Jim


the bytecc usb 2.0 drive mate has power going to it to power the drive BUT


User uploaded file


it used to light up RED to indicate POWER and GREEN to indicate CONNECTION.


I tested a drive I knew was working, I got a GREEN light but no RED light, although the drive worked so I assume the red LED in the bytecc usb 2.0 drive mate is burnt out.


however when I plug bytecc usb 2.0 drive mate into the dead drive, I get nothing. no connection, no spinning, and will not be seen in the computer.


I'm planning to buy another Western Digital drive the same as the dead one,swapping the circuit boards to see if I can get it to run again.

May 2, 2011 12:15 PM in response to Appaloosa mac man

so more to this saga.....


I took the drive D to a 2nd shop. they changed the jumper cable and it works. and the bytecc usb 2.0 drive matealso worked.


which brings me back to square one.... why did I get blue screen in the first place? the shop said it was Drive "C" where my programs were that was failing. this is the one I reloaded XP to. XP rewrote the disk and it still didn't work. I will not boot from the drive, only the XP disk.


I tried a third drive, wiped it clean, reloaded XP but will not work either, which leads me to beleive the 1st shop was wrong and its not the drives in the first place.


what else could it be?


May 2, 2011 12:24 PM in response to M-323

.... why did I get blue screen int eh first place? the shop said it was Drive "C" where my programs were that was failing. this is the one I reloaded XP to. XP rewrote the disk and it still dident work. I will not boot from the drive, only the XP disk.


More than happy to help out here in the Apple Mac forums but you do realize that this PC question was posted in a Mac support link, right? : )


When you say jumper cable, do you mean jumper clip or interface cable? That makes a big difference. Blue screens can happen any time components are less than optimal.

May 2, 2011 6:42 PM in response to Appaloosa mac man

ya I know its Apple forum. I asked the same question on another forum and wasn't getting anywhere. 95% of the time I use a mac and this forum has been so helpful. I thought someone might be able to shed some light on it. I mean after all, they are all still machines right?


anyway, I had a guy recommend to me who made a house call.. he reset some stuff in the BIOS and loaded Win 7 which I had on another computer and its all working, which is great but now i have different problems.


Dragon Dictaion which I was using regularly says it has "known compatibility issues" with "7" but it loaded anyway.


then it said I don't have any sound devices loaded? Dunno what that means but Dragon wont work due to that and also I was using Simply Accounting which loaded but when the program tried to find the data, it says its been upgraded and you cant use the old data with newer version of SA. Im assuming its just a driver but I dont know which drive to reainstall? theres obviously a sound card cause there are speakers but I dont know what it would show up as in device manager? under control panel and sounds, it says there is no sound device.


another thing the guy pointed out is that one internal drive is a SCUSI and the other is an IDE I think? with one drive, its working pretty quick but with two, its slow to find the second drive. Not really, but enough to be annoying sometimes. he didn't know if it was the drive itself or the compatibility.


the good thing is that both drives are running and accessible now! that's the main thing and anything really important, I've already backed up to a flash drive (one day everything will be solid state - if we get passed 2012!)


dunno if there is anyway to back up bookmarks? cause that would have saved lots of time!

May 2, 2011 10:51 PM in response to M-323

M-323,


Glad to know the Apple forums are friendlier. Just checking. lol


"I mean after all, they are all still machines right?"


Yes and no. There are two different philosophies at work. One is the techie approach. Since personal computers were for hobbiests, it was up to each user to figure out what they wanted to do with their machine. Along came Steve Jobs who saw the consumer value in the machines. If someone wanted to play a game on their computer, they might not want to learn the operating system. That is why game consoles just play games.


Apple focuses on the user interface. That is why a Mac keeps track of where a file went. Move a file to a new folder and the Mac OS keeps track. Not so with Windows. Starting with MS-DOS, if you moved a file, the DOS did not know where to find the file. It just said "Bad command."


With a Mac, the computer looks for a system folder at startup. If one drive lacks a system folder, it automatically looks on other drives and devices until it finds one. If not, it shows a question mark. Not so with Windows. Change drives and you must totally reconfigure your computer.


Install system 9 on one Mac hard drive and OS X on another Mac hard drive and the Mac OS will boot from which ever one you designated. Install two OS options on a PC and you had better know some detailed configuration instructions.


Your comments lead me to believe that you have a lot of broken links. Adding hard drives or changing drives from drive :C to drive 😀 (it will not let me type a colon and a capital D without making a smilie face!) on a PC and you create broken links to device controllers. You would do well to do clean installs after messing with any drive on a PC.

May 3, 2011 8:56 AM in response to Appaloosa mac man

wow that's too funny! thanks for the history lesson.


so we did a fresh install of Win 7. now the problem is, most of my programs will not work with Win 7.


for instance I use these real estate forms that purchased from a download only. I've emailed he company several times with no response. they require a PC - wont work on a mac.


and I was using Dragon Dictation V8 with Word 2000. I know its an older version but those two worked together perfectly!


now Dragon reinstall warns that there are "known compatibility issues" and wants me to upgrade to V10 for Win 7, its a 100.00 upgrade and I don't even know if I can keep Win7 cause I have not heard back from the real estate forms company to see if their program works with Win7.


my accounting software is also having a problem with the new OS!


I was tempted to download Linux on that machine but for sure the real estate forms will not work on that.


so there are things we still need Mr Gates for I guess.


I used to use custom PCs for video editing years ago. I spent 3000.00 on a custom machine back in 2000! it had the best of everything! best PC software too! Premiere Pro etc, but I couldn't keep it running! I was always getting errors that noone could figure out! that machine spent more time in shops than it did actually editing video!


finally I bit the bullet and bought brand new G5 with all the best Final Cut, etc. which Im lots happier with. now I dont get so many errors, some but not as many.


IT was the greatest thing since slice bread when it came out, with not one but TWO DUAL CORE PROCESSORS! 😉 I know, now they are up to 16 cores and 32G of ram! - I have 8 - I can't keep up!


soon all these machines will be in the landfill! and we will be only using solid state!

  • no moving parts,
  • instant data access
  • virtually no heat
  • hence, no cooling fans or liquid
  • less energy
  • less space
  • less weight for portability


this will keep us going until the "great virtual machine in the air" becomes common .. that's IF we make it past 2012!

May 3, 2011 10:38 AM in response to M-323

Sounds like you need to keep one PC using 2000 just to keep the software happy. I'm curious what real estate software you are using. I prepare real estate closing documents on a 1992 Quadra 700 using software that was originally created in 1984 - Filemaker from Nashoba. Are you sure that there is no way around that PC software title?


The more you describe your problems with PCs, the more you make the case for Macintosh computers.

May 3, 2011 3:15 PM in response to Appaloosa mac man

what forms do I use? that's a good question....


well you know, for years I was using my own forms. I had built a library of clauses I used from commercials sales and leases for over 20 years....


then a few summers ago a past tenant of mine came to me wanting to buy a building. I knew the guy was a shyster but also knew that if I didn't sell it to him, someone else would.


so I sold him a building, under market value, then he came back at me asking if I knew there was a fire in the building back in 1963. I told him I wasn't even born in 1963. Then he tried to go after the listing agent - (this is inspite of him having his due diligence period and having a home builder as his inspector)


when he find he could not go after the agents, he takes a run at the seller. threatens him with a court case and the rest. (meanwhile, whatever historical fire there was, was fixed since then and up to code)


so instead of going to court, the SELLER KICKS IN A FURTHER 10,000.00 just to keep the guy happy!


so, then he puts a restaurant in the building.


a year later he calls me and says he wants out. Says hes flippin burgers* in at 6am and still there at 10pm he says "do what you have to do but get me out" (*and they weren't even veggie burgers which makes it all that much more cruel)


so I said "Fine but regarldless, you need to sign a listing agreement"

he says, ok but I DON'T want it on MLS. its a new restaurant and I don't want word getting around that its already for sale.


Fine, I said, we can make up our own non-mls agreement. (at this point the real estate board never had such a contract, ONLY MLS - after this incident, they now change their forms to include NON-MLS listings)


My agreement had ALL the language that the listing form had - everything to make a firm and binding contract, it had a signing date, and END date, parties to the listing, commissions, actions etc.


So I find a buyer. I tell the buyer, look Mr Buyer, this restaurant is NOT on MLS. Its NOT advertised publicly. IN order for me to give you information, you need to sign this CONFIDENTIALITY AGREEMENT stating that you will not communicate with the seller OR his staff OR representatives thereof in any manner OK? Ok he agrees and SIGNS the Confidentiality agreement.


after I give them the info, all of a sudden from beging really interested and calling me EVERY DAY at 0800hrs, all of a sudden the calls stop and NEITHER PARTY returns my calls!


later I find out that they had BOTH COLLABORATED BEHIND MY BACK AND CUT THEIR OWN DEAL! of course they ignored my letters to pay the commission.


So I went to the lawyer. Lawyer says you have a solid case BUT your commissions would be 16,800.00 (10% of the listing price of 168,900.00). he says to me, it will cost you at least 20,000.00 and take two years to go through the court system AND Even if you win, he says, "you will still have to collect and they will just say they don't have the ability to pay and you will have to take some ridiculous settlement anyway, hence the LAWYER advises me to got to SMALL CLAIMS COURT - which at the time, in our area, only went up to 10,000.00 so Win or Loose, they already have a winfall of min $6,800.00!


but just incase, I got the lawyer to write up the small claims forms anyway to make sure I dident make a mistake.


I dragged four of them into court, the seller, the buyer and the buyers wife because they closed the deal in HER NAME, and the seller brought his lawyer too. I was by myself.


so I cross examined them all, the all admitted they had signed the agreement and everything and I felt 100% confident that I won but the JUDGE takes a run at MY FORM!


he says "its not an official real estate listing form"


I said, its irrelevant, its CONTRACT LAW! these people signed contracts, they BOTH BREACHED the contracts and failed to pay me


Judge said, and I quote, "its not the first real estate case I've seen and it wont be the last - have you got anything else to say?"


yes, I said, for over 20 years, I have based my livelihood on contracts. I said, I get paid ONLY on commissions and that I have two children at home that rely on my income. these people did everything in their power to avoid paying commissions.


I thought I had them.


the Judge says, "if you want to be in real estate, you will have to use proper forms -- ruling for the defendant"


and with that, he closed his briefcase and LEFT THE ROOM! I was flabbergasted! Jaw on the floor! Defendants lawyer even had the balls to ask for COSTS from me! which the judge denied.


so I sat there thinking about what the lawyer told me, how it would take 2 years, and 20k to properly prosecute these scum in a higher court, then even if I IDID win, collection would be a problem. they are all self employed and can lie about their income so I couldn't gauranshee their wages from their employer you know?


so instead, I went over to them and SHOOK THEIR HANDS. TOld the lawyer what a good job he did, congratulated the seller on his win and the buyer... but the buyers wife would not shake my hand!


they got off Scott free and the ***** wouldn't shake my hand!


so since then I've been using these forms. they are the same ones used by the the real estate board, although Im not a board member. to sell real estate in the Province of Ontario you need to be a member of Ontario Real Estate Association but not necessary to belong to a board, therefore I get the forms direct from these guys


http://www.formpaper.com/Index.html


real estate brokereage is not what it used to be when I got into it in the late 80s. I enjoy video production much more!

May 3, 2011 4:10 PM in response to Appaloosa mac man

The more you describe your problems with PCs, the more you make the case for Macintosh computers.

Absolutely! My G5 was clearly out of warranty when the coolant leaked, shorting the mother board! It was going to be a $1,500.00 FIX!


It only took about 5 phone calls to APPLE -- they said it was a "known issue", stepped up, and FIXED the machine even thought it was clearly out of warranty! Lets see My Gates do that!


if it weren't for the few programs that require PC to run on, all our computers would be Macs Absolutely!

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