cant get past this..

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Level 1

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cant get past this..

So my ipod touch froze a couple days ago and like any other time i held the magic buttons and forced it to restart. only this time it now sits there with the picture of the itunes logo and and the connector. I cant get it to go away. I havent found any troubleshooting that has worked. I plugged it into my computer and its telling me it cant connect because my ipod is secured by a password and to enter it on my ipod but i cant becuase it only sits there with the itunes logo and connector picture!! Does anyone know how to fix this????

HELPPPPPPPPPPPPP

Please and thank you!

iPod touch

Posted on May 2, 2011 4:11 PM

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Answer 1

Best reply

sniperrocket

Level 1

5 points

May 2, 2011 4:14 PM in response to brittany314

put the ipod touch in DFU mode then restore. keep it connected to your computer, press and hold power and home until it shuts off (10 seconds) keep holding home and iTunes shall say something about iPod in recovery mode. 😀

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Answer 2

May 2, 2011 4:15 PM in response to sniperrocket

what is dfu mode? my ipod is froze at the logo screen and I have tried resetting several times, but keeps going back

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Answer 3

lllaass

Level 10

210,417 points

May 2, 2011 4:16 PM in response to brittany314

DFU mode is not needed. Apple says to place the iPod in recovery mode and then restore it via iTunes on your computer. For recovery mode see:

iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer

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Answer 4

brittany314 Author

Level 1

0 points

May 2, 2011 4:25 PM in response to brittany314

😟 Im really sad I have to restore it! but iguess thats better than having a frozen screen! ITs doing it now. I hope this works!!

Thanks Sniper

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Answer 5

brittany314 Author

Level 1

0 points

May 2, 2011 4:26 PM in response to lllaass

sorry but that didnt help me! 😀

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Answer 6

lllaass

Level 10

210,417 points

May 2, 2011 4:33 PM in response to brittany314

Did you try placing it in recovery mode and restoring it like I recommended?

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Answer 7

brittany314 Author

Level 1

0 points

May 2, 2011 4:46 PM in response to lllaass

oh i see what ur sayin. i just restored it....

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Answer 8

May 3, 2011 5:20 AM in response to brittany314

DFU mode works more than recovery as recovery is just putting in a restorable state. DFU goes farther and removes most of the previous firmware then loads it. Glad to help!

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Answer 9

Nov 30, 2011 8:16 PM in response to sniperrocket

How do you put the IPOD in recovery mode or DFU mode?

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