Game recaps (MLB.tv) stopped appearing

Question

Level 2

254 points

Game recaps (MLB.tv) stopped appearing

I recently became addicted to the Game recaps on MLB.tv. As soon as I got hooked, though, they stopped showing up. At first, I thought it was another marketing ploy by MLB -- get you hooked, then make you pay. But my other ATV owner-friends say they are continuing to get the recaps.

If I navigate to Internet/MLB.tv and choose Game Recaps, I see four games from Wed, 4/27, a bunch of games from 4/26, 4/25, etc. There were more than four games on 4/27. But I am not "presented with" the remaining 4/27 games or anything newer than that.

Obviously, there's no "refresh" button or similar. And, my (cheapskate/nonpaying) buddies are getting the current recaps. What can I do to "force" the ATV to go out and fetch the new game recaps?

Thanks.

iMac, Mac OS X (10.6.7)

Posted on May 3, 2011 8:16 AM

Reply

Answer 1

May 17, 2011 1:18 AM in response to Todd M Taylor

I am having the same problem. If I sign out of mlb.tv and then sign back in, the list updates. However, this is very annoying and I hope that Apple fixes this soon.

Reply

Answer 2

Todd M Taylor Author

Level 2

254 points

May 17, 2011 6:33 AM in response to Yachtsman18

How do you sign out?

Reply

Answer 3

May 17, 2011 6:56 AM in response to Todd M Taylor

Same way you sign in, under "Settings"

Reply

Answer 4

Todd M Taylor Author

Level 2

254 points

May 17, 2011 7:04 AM in response to Yachtsman18

Okay. Still not sure where you sign out. Are you talking about signing out of the whole Apple TV? Like with your iTunes account and password? Or are you talking about signing out of just MLB? I'll go take a look at my ATV in a sec to see if it's more obvious.

But, assuming I figure out what you mean, exactly, then I think your answer is "helpful" because MY previous solution was to completely RESET the ATV -- as in "Restore to Factory Settings." No other thing I had tried (including power reset of ATV) had previously helped.

Fun fact: I called Apple Support yesterday and they pretty much said that they don't really support MLB.tv. That I could try bugging MLB (I'm sure that'll be really fruitful) or I could bring my ATV into the Genius Bar to be looked at for Hardware trouble. I'm actually going to My First Genius Bar Appointment this Friday and plan to bring the ATV along, just to get a "second opinion." I'll repost if I learn anything exciting.

Reply

Answer 5

May 17, 2011 7:11 AM in response to Todd M Taylor

Yes I meant just signing out of the MLB.tv app. I believe the menu options is "Settings" within that app. I don't have my ATV in front of me so I am not certain.

This definitely does not seem like a hardware issue. I suppose the bug needs to be reported to MLB's developers then. Sad that Apple has no interest in following through on that themselves! This really needs to be addressed, since typing in your password with the remote every day is hardly a solution.

Reply

Answer 6

May 17, 2011 9:41 AM in response to Todd M Taylor

I have brought this up on an MLB support forum: http://www.forums.mlb.com/n/pfx/forum.aspx?tsn=1&nav=messages&webtag=ml-help01&t id=9589

Reply