Problems with winmail.dat attachments

Thanks for the input Ernie - I'll check and come back to you.

I understand that in both cases he multi addressed the same email to us all - and only I got the winmail.dat!

Ernie,

Receiver A is/was OS10.6.5 & Mail 4.4

B is 10.7.1, Mail 10.5

and I am on 10.6.8, Mail 4.5.

The sender used Windows 7 Home Premium, Microsoft Office Home and Business 2010 version 14.0.6029.1000 – this includes Outlook and Office 365.

I hope this helps.

Clarify, please -- you recieved the winmail.dat attachment, but the other two recipients did not, for the same message?

Mail 4.4 should be the same as your experience, but I have not tested receiving in Lion, nor on my iPad or iPhone. Do you have either to check the same message?

Ernie

>you recieved the winmail.dat attachment, but the other two recipients did not, for the same message?

Correct.

>Do you have either to check the same message?

On iPhone4, messages from that sender with attachments show; This message cannot be displated because of the wat it is formatted. Ask the sender to send it again using a different format or email program. text/plain

I suppose it is possible that the IT guy had installed the converter software on both his, and his GF Macs? The sender could differentially send to one person vs another.

Ernie

Ernie,

There was no converting software intstalled.

I see there are numerous available and I'm sure they are good but I hate being obliged into such corners and forever having to upgrade as Apple releases new systems etc - particularly when there is clearly a setting or something which can sidestep this whole issue.

But thanks just the same for your input.

I did not mean on your Mac, but rather on that of the IT fellow and girl friend. There is no other way those Macs could receive in Mail, and you could not!

Ernie

Sorry, I meant on their machines too! They had no converting software installed.

>There is no other way those Macs could receive in Mail, and you could not!

My experience would appear to contradict this.

It would appear to, but it would also contradict the experience of many, many others. There is something missing here to explain this.

Ernie

Ran across a recently updated advisory from MS -- thought you might find it interesting:

http://support.microsoft.com/kb/290809

Ernie

Thank you for the tenacity Ernie - problem now resolved 🙂

Of course is was a Windows issue!

All,

I seem to have a similar problem.

There is one person from whom I receive a lot of MS Word documents (meeting papers etc.). Whilst I can open the attachments through webmail, I can never open them on my iPad 2 or iPhone 4S (and 3GS before that) - the attachments are shown as 1 winmail.dat file. Other people who attend the same meetings do not have the same problem on their iphones or ipads.

I received one of these emails this evening. When I opened the email on my iPad, i could see for a split second that there were three Word doc, but they quickly changed to 1 winmail.dat file.

I was then able to open them on my Mac, and discovered that if I forward the email from the webmail site to myself (same email account), the iPad then could see and open the Word docs!

Whilst this is annoying, I am glad that I have found a workaround.

I have the same question. I use mail.app client and my account is no gmail. in webmail I see the attachment as word file but on my computer in mail.app it is seen as winmail.dat... any solution?

Ok, to add to this question, since it mirrors the original post but not solved by the MS article suggested...

Office setting. Email sent from Outlook to two separate email addresses with (2) attachments: One PDF, one DOC. Both recepient addresses are using iPads. One iPad gets both attachments to work properly, the other iPad displays .dat attachment. Both computers witht he same email addreses receive the original attachments just fine....

Thoughts?

Oh, and to add an extremely important piece of information, the problem with the ipad receiving the .dat attachment is the device with the same address as the original sender... so basically, someone sends an attachment to themselves using MS Outlook, and when it gets to their iPad, it shows up as a .dat file to himself, but anyone included on that same message does get the proper attachment, working properly.

Furthermore, if that same email is forwarded from one of the devices that did receive the working version of the attachment back to the ipad with the non-working attachment, the forwarded email now has a working attachment.

We're getting dropbox to circumvent this but thought I'd ask to see why this is happening.