12 Replies Latest reply: Oct 14, 2013 1:53 AM by danpambid
allison1111 Level 1 Level 1 (0 points)

I spilled a glass of my water on my phone and now the speakers dont seem to be working. Any ideas/thoughts?


iPhone 4
  • BexieWings Level 1 Level 1 (85 points)

    First of all turn the iPhone off. Then immerse it in uncooked rice in a airtight container for 48-72 hours. Then see if it is working. If not, your liquid sensors would have likely been tripped and you need service.

     

    Please Note: Liquid Damage is not covered under the Apple One Year Warranty

  • TaylorN90 Level 3 Level 3 (635 points)

    BexieWings wrote:

     

    Please Note: Liquid Damage is not covered under the Apple One Year Warranty

    Or the AppleCare Protection Plan

     

     

  • allison1111 Level 1 Level 1 (0 points)

    Thanks Bexie. I turned it off and it's covered in rice now. It doesn't look like the sensors were tripped (also, I dont have the Apple warranty).

     

    However, it was on when I spilled the water on it and I left it on for a few mins. I even tried to make a phone call. Hopefully when I turn it back on in 48-72 hours the speakers will be working again!

  • TaylorN90 Level 3 Level 3 (635 points)


    Thanks Bexie. I turned it off and it's covered in rice now. It doesn't look like the sensors were tripped (also, I dont have the Apple warranty).

    You wouldn't be able to tell, as they are inside the phone (and you shouldn't be pulling it apart )

     

    However, it was on when I spilled the water on it and I left it on for a few mins. I even tried to make a phone call. Hopefully when I turn it back on in 48-72 hours the speakers will be working again!

    If the phone was still on after the liquid was spilt on it (and working), then it most likely hasn't caused any major damage. I would sugest to do as Bexie said, and put it in rice, or just leave it somewhere for 48-72 hours.

     

    Whatever you do, DO NOT try to turn it back on

     

     

  • allison1111 Level 1 Level 1 (0 points)

    Thanks Taylor!

     

    After the spill, when I tried to make a call I could not hear anything unless I used the speaker phone setting. Soooo that might not be a great sign.

     

    I wont turn it back on for at leat 48 hours!

  • allison1111 Level 1 Level 1 (0 points)

    Update!

     

    After turning the phone off and placing an airtight container of uncooked rice for 72 hours, my phone is working fine again! So if anyone else ever spills water on their phone:

     

     

    -Turn it off immediately

    -Dry off any water on the outside

    -Take the case off and put it in an airtight container of uncooked rice (cover it completely with the rice)

    -Leave it there for 48-72 hours before turning it back on again

     

     

    I also blow dried my phone on low heat before and after putting it on rice. I would recommend trying that too (just do it at a low heat!).

     

    Thanks Taylor and Bexie for your responses!

  • Casey Keeshan Level 1 Level 1 (0 points)

    Help!   I don't have rice.  Will barley work?  Running to store for rice.

  • deggie Level 8 Level 8 (49,430 points)

    Just a note, usually 4 - 7 days is much better than 72 hours and the hair dryer, even at low heat is a bad idea anytime.

     

    There are also two moisture sensors that are visible to you, one in the headphone jack the other at the dock connector.

  • Ula2 Level 1 Level 1 (0 points)

    Hi!

     

    I did the same and I had no sound, the water got to the little speaker on top... My friend recommended me to stick the vacuum cleaner to it and it worked immidiately! I switched it off, stick the tube to the speaker for about 10 seconds twice, switch on and all good! What a relief...

  • NurseKayle Level 1 Level 1 (0 points)

    Thanks!  The vacuum cleaner trick worked beautifully!! :)

  • ckarawani Level 1 Level 1 (0 points)

    That Vacuum trick worked for me too! Put that sucker right on top of the speaker and wiped the liquid that got out. Thank you so much!!!

  • danpambid Level 1 Level 1 (0 points)

    spilling water on my phone has been a regular predicament for me. happened to my iphone too recently. turning it off immediately and trying to get as much moisture out of the device is definitely the way to go.

     

    airtight container + uncooked rice + time, usually does the trick.

     

    if uncooked rice is not available, a better aleternative is to use silica gel packs. those are small packets you typically see inside vitamin bottles. they are there to suck out the moisture, that ruins the vitamins. thos things really suck your phone dry i put my phone in a jar with 2-3 packs. after a day, im good to go.