QuickTime Pro 7 key is not working in v.7.6.4 for Tiger. WHY?

First off, I am currently using Mac OS X 10.4.11 on an iMac G5, so I cannot upgrade my machine any further.


I have been a longtime user of QuickTime Pro 7. I purchased the key back in 2005. Last time I was able to use the software will full-functionality was in Feb. 2011. Two weeks ago, I went into QuickTime Pro 7 to work on a project and the paid functionality of the software was disabled. It only operates as the free player would.


How can I regain full use of the software I paid for?


Thanks!

PowerBook G4, Mac OS X (10.4.8), iMac G5

Posted on May 4, 2011 4:40 AM

Reply
5 replies

May 4, 2011 8:15 AM in response to Sue D.

I tried that and it did not work. The paid functions are still grayed out.

There are three possibilities here:


1) The QT 7 Pro is not activated. In this case, the registration window will not display the QT logo with the word "Pro" superimposed on it, the phrase "QuickTime 7 Pro" will not be displayed below the "Registration Code:" entry, and the "Buy" button will not disappear. (I.e., I assume your version should look something like this if the code is accepted...)

User uploaded file

2) You don't have a movie clip loaded. Unless you load a movie, most of the QT 7 Pro features will be grayed out since their functions are often contextual and, therefore, dependent on the data loaded. Additionally, the file loaded must be QT compression and/or edit compatible. For instance, if you try to trim an MPEG-1 video, the associated controls/options are grayed out because QT recognizes that this compression format is not editable at the frame level.


3) Your QT 7 Player application is corrupted/broken for some reason. In this case you would likely have to "extract" a copy of the player and replace the app in your Applications folder. However, this is a very rare chance of happening.


So, at this point you must determine which specific problem you have.


User uploaded file

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QuickTime Pro 7 key is not working in v.7.6.4 for Tiger. WHY?

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