3 Replies Latest reply: Jun 5, 2012 2:27 AM by TaniaP
McKennnna<3 Level 1 Level 1

My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!

& it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.

iPhone 4, I just got it in March
  • traceybrown Level 1 Level 1

    Did you ever find a solution to this problem? I'm also having the same issue.

  • seamussean Level 1 Level 1

    I am having the same problem. Earlier today my iphone quit working and said i needed to sync with itunes. Well, this phone has not been synced to itunes in quite some time because i have no place to sync it. I am working on a borrowed computer at this time. the apple logo comes on for about 30 sec then it goes dark for 30 sec. I hold the on/off and home button at the same time and nothing changes. please help me....

  • TaniaP Level 1 Level 1

    Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/


    Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.


    To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!!