Suddenly won't play anything from Netflix

Question

Level 1

0 points

Suddenly won't play anything from Netflix

SO I have had 2 AppleTV's (V2) since Christmas. Both have worked wonderfully... Until two nights ago. The one in my son's room will not stream ANYTHING from Netflix. My other AppleTV work fine, my PS3, Wii, iPhone, iPAD all work fine. It is a wireless setup BUT I even ran a cable from the router directly to the Apple TV and it still won't stream. I select the video (Phineas and Ferb in this case) and the spinner starts, lasts about 5-8 secs then goes right back to the title "play" selection screen I was just on.

Any Ideas??? This is really frustrating, especially to my son!

Thanks in advance!

AppleTV 2

Posted on May 4, 2011 8:18 PM

Reply

Answer 1

vazandrew

Level 8

40,348 points

May 5, 2011 10:56 AM in response to dwburton21

Have you tried a reboot and/or restore?

Reply

Answer 2

Jun 1, 2011 9:53 PM in response to vazandrew

I have the same problem. Has someone figured out a fix. I have a second generation apple tv that is up to date on software. Netflix streams fine to my max so that is not the problem. Last time this happened, I unplugged the apple tv. When it restarted I re-entered my wifi information and rehooked up to netflix and everything worked fine. This time after I have powered off apple tv and replugged it in, it has still stored my wifi information and my netflix information and it still doesn't work. I tried logging into a different netflix account that didn't exist to see if that would fix the hookup when i relogged into m account. It didn't.

Any suggestions would be helpful. I would like to get it to work again soon.

thanks, tom

Reply

Answer 3

Jun 2, 2011 7:41 PM in response to TomfromSeattle

i had the same problem as well. What i did was to reset the settings and enter everything again like ur wifi passwords and netflix account....its works great now..hope this helps!

Reply